Senior Product Manager - Global Tax at Xero

Product Management, Permanent, Melbourne, AU melbourne product full-time
Posted 22 days ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

As a Product Manager, you will be responsible for setting our vision and strategy for a portfolio of products and services. You will build, lead, coach and mentor a talented team. Your skillful leadership enables them, and their engineering pods, to deliver compelling products and services that solve real problems for our customers.

You’ll be leading cross functional product teams of product owners, engineers, business analysts and designers to ensure Xero is able to deliver effortless compliance experiences at scale across the key strategic regions for our business.

The key stakeholders for the capabilities your teams provide will be other product teams; their aim is to deliver effortless compliance experiences in each of their regions. You and your teams will need to understand the outcomes that they are trying to drive alongside key pain points, in order to identify opportunities that will overcome time consuming or difficult obstacles they are facing. You’ll need to be able to develop a profound understanding of their customers, and the problems that are key to solve for those customers - you'll discover and deliver innovative, scalable solutions that they can leverage, configure and extend to ultimately 'wow' those customers!

What you'll do:

  • You’ll lead multiple teams that build global platform capabilities - a mix of APIs and configurable product experiences that can quickly be leveraged by other product teams to solve for new regions or segments. 
  • Understanding customer problems, you will be the champion of the ‘what’ and the ‘why’ and deliver value through defining, driving and executing a product roadmap that realises Xero’s vision and objectives and ensures the success of the product. 
  • Bridge technical and business worlds as you lead strong and productive relationships with global business stakeholders to understand and deliver on market needs and priorities, and evangelise the product vision. 
  • Work with strategy, product marketing, data and research teams and drive user and competitive research to uncover customer needs and new product value propositions in line with Xero’s vision. 
  • Work closely with your peers in the product group leadership team: architects, product designers and agile facilitators to deliver quality software that solves real customer problems.
  • Cultivate a fun, rewarding, innovative and results-driven culture that lives and breathes our Xero values.
  • What you'll bring with you:

  • A deep understanding of what is important to product teams and developers and how your teams can help enable that.
  • Proven experience championing strategic priorities and helping others relate to and align with these. Experience setting product vision and strategy.
  • Proven Product Ownership experience — with an extensive toolbox of modern product discovery practices to draw upon. Experience coaching Product Owners in them.
  • Proven experience using a range of metrics to monitor the success and health of products and services. Experience of making evidence-based decisions.
  • A solid track record of addressing customer needs. Experience connecting teams closer with customers (and not just be a proxy for them).
  • Excellent stakeholder management skills. Proven experience building meaningful, collaborative relationships across all levels of the business.
  • Proven experience advocating for/evangelising a product or service with customers and stakeholders.  Experience leading and building high-performing product teams, fostering an open and collaborative environment.
  • Proven experience working with innovative software development projects at scale.
  • Why Xero?

    At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  

    Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.