Digital Coordinator at Willow

Delivery, Full-Time, Melbourne melbourne full-time
Posted 6 days ago

Founded in 2017, Willow is a global technology start-up. The WillowTwin™ is a disruptive IoT/Data SaaS that unlocks the true potential of smart buildings and infrastructure. We are writing a new chapter in human history, with unprecedented resource optimisation and management empowered by data. 
For the second year in a row (2020 & 2021), Willow has been ranked in Linked In's Australian "Top 25 Start-ups". You will be joining a team of performance-driven individuals, backed by the most advanced technology the built world has ever seen. We are chartering a new course, Digital First, the Willow Way. Our 'Willow World' is fast-paced, nurturing and collaborative.

Summary of Role:
We are seeking a Digital Coordinator with a strong background in active Digital Project implementation and delivery.  You will be responsible for collaborating with design consultants, construction contractors/subcontractors, IT/OT Vendors, Systems Integrators, and other internal and external project Stakeholders on behalf of Building and Infrastructure Owners/Operators. 

You will be following and improving project implementation plans and processes. You will need to be keen to learn new processes and technologies and share/educate the members of the wider Delivery team and the company. 

Role & Responsibilities:

  • Support the end-to-end implementation of technology for our customers
  • Coordinate and manage delivery team activities and members from other Willow offices
  • Create strategies and tools to increase productivity while reducing risk in delivery
  • Collaborate with subject matter experts from our Smart Building and Product/Engineering teams
  • Leverage Willow’s open-source Ontologies to create digital twins with internal and external team members
  • Support site setup activities and testing in WillowTwin software offerings. Support on WillowTwin Delivery
  • Build a deep understanding of product and solution architecture to support customer use-cases, outcomes, and ROI
  • Identify and lead continuous improvements to drive increased value and effectiveness
  • Work with Customer Accounts in the procurement and on-boarding of new customers as well as ongoing success, maintenance, and upgrades to existing customer deployments
  • Coordinate the model and drawing production process on a large-scale civil infrastructure project with a world-renowned signature Architect.
  • Manage the design coordination interface between the architect and the offshore modelling team, ensuring tasks are communicated and resourced effectively.
  • Ensure Model and Drawing deliverables comply with the project requirements.
  • Participate and lead design coordination meetings between the Architect, Contractor, and external stakeholders.
  • Occasionally get to travel domestically and/or internationally (covid permitting)
  • Skills & Experience Required:

  • 2-5 years of experience in AEC project delivery or IT/ Software as a Service (SaaS) platform implementation or Consulting Management
  • Can handle multiple complex delivery activities across several customer accounts simultaneously 
  • Strong technical aptitude and hands-on experience with BIM, Design Technology, Graph Databases, or Data Management/Analysis is a plus but a non-stop desire to learn more and get deep into the work is a must
  • Have domain understanding in at least one relevant subject matter area this role will touch on Real Estate, Construction, Infrastructure, Rail, Facilities Management, Asset Management, or Operations
  • Has good collaboration skills with the ability to train/coach others
  • Are excited about fast-paced project delivery with a proven ability to find creative ways to meet and exceed customer needs 
  • Willow is proudly diverse. We work to create an equitable and inclusive experience for candidates and employees, where people from different backgrounds have an opportunity to succeed. Join us in our mission to digitise the built world!

    If you are eager to work in a fast-paced, high growth tech start-up based on collaboration and open communication, then Willow could be the place for you. We at Willow never give up, we work smart, we care about our fellow human beings, and we always put our best foot forward.

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