Technical Writer at Advanced Navigation

Product, Full-Time, Sydney, AU sydney product full-time
Description
Posted 13 days ago

Advanced Navigation is the global leader in navigation systems for air, land and sea. Our products are developed and manufactured in Australia and our main HQ is located in Sydney with offices around the world. With over 68 of the top 100 largest companies as customers, and a broad range of technologies, we are truly changing the way we navigate globally.

Our ever growing team has world class expertise in the fields of inertial navigation, global navigation satellite systems, sensors, acoustics, AI, and RF technologies. 

Click below to find out a little more about us:
https://www.smartcompany.com.au/startupsmart/news/advanced-navigation-funding-unicorn/

As a Technical Writer with Advanced Navigation you will have the exciting opportunity to look at how customers use documentation across their journey with our company, allowing us to invest in a better customer experience. You will support all of our technical documentation needs, including the rollout of new R&D projects, iterations of INS products, and any future products. You will also own the information experience and content strategy of our products.

Responsibilities:

  • Play a key role in the customer engagement team to deliver the vision on user documentation across the entire customer lifecycle
  • Own the information architecture and content strategies for documentation
  • Explain technical ideas in simple language
  • Utilise design thinking to deliver a mix of traditional and web based user content
  • Create user documentation, application notes and knowledge base documents for a variety of product offerings
  • Work cross-functionally with customers, support, sales, marketing, product and R&D
  • Essential Skills & Experience

  • 3+ years of technical writing experience with technical hardware and/or software products
  • Have studied at a higher education institution focused on engineering
  • 3-5+ years of experience in technical writing or similar technical/engineering role
  • Demonstrate a proficiency in technical writing, with a relentless eye for detail
  • Demonstrate experience in improving or building both information architectures and content strategies for documentation
  • Genuinely strong written and verbal communication skills
  • Possess a knack for creatively engaging with engineering audiences
  • Be comfortable deep diving into technical topics and building rapport with engineering teams
  • Desired Skills

  • Experience working with survey, robotics or navigation systems in defence or commercials markets
  • Have experience working with both hardware and software products
  • Be a passionate, hungry learner that gets excited about professional growth and being challenged by new opportunities
  • A collaborative and team-oriented mindset for accomplishing goals
  • Be proficient with Madcap Flare help authoring tool, Confluence and Jira
  • What are some of the benefits you will have access to?

    You'll have access to industry-leading products with diverse applications within some of the most interesting and exciting projects worldwide. We’re growing a team of inspired, smart, and driven individuals from all sorts of backgrounds. With great opportunities for growth and variety, we strive to help each employee carve out the path that’s right for them.

    Apart from the above you will be doing your life's best work in a large, fun office in central Sydney close to all public transportation and have access to barista made coffee, at our cafe below, to keep you going throughout the day.