SafetyCulture is a customer and product-lead SAAS company, we started in Townsville, our HQ is in Sydney, and we have offices in Kansas City, Manchester and Manila. Our mission is to help solve the challenges faced in an increasingly distributed workforce, our teams hold the customer at the heart of everything we do. Before we come to a solution, we ask: "How is this helping the customer?"
Our values are what we live by and how we behave internally. They define who we are, and are the driving force behind our actions, decisions and behaviours. They are the pillars that support our customers and our people to do their best work everyday, you can find out more via this link - https://safetyculture.com/careers/
As we continue to grow, an opportunity has arisen for a Customer Onboarding Manager to join our Customer Success team.
As a Customer Onboarding Manager, you are the most important touchpoint for our newest customers who are about to start their SafetyCulture journey to drive safety, quality and operational outcomes. Your customer centric and hands on approach will see you take our customers from beginners to champions. Partnering closely with your customers, you will drive a world class onboarding experience through utilising SafetyCulture's onboarding strategy.
You will work closely with the Sales and Customer Success teams with a shared purpose to place safety and quality in the hands of every worker and ultimately improve operations each day. By collaborating closely with a world class customer success team and harnessing the power of "best in market" customer success software, you will be in the driver's seat delivering value for local and global organisations alike.
As our teams continue to scale globally we are looking for an ambitious Customer Onboarding Specialist with a passion to set others up for success. You will support key projects as we continue to build out a world class customer onboarding process and experience globally.
How you will spend your time
We care about people
We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK.
You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.
More than 28,000 organisations use our flagship products, iAuditor and EdApp, to perform checks, train staff, report issues, automate tasks and communicate fluidly. SafetyCulture powers over 600 million checks per year, approximately 50,000 lessons per day and millions of corrective actions, giving leaders visibility and workers a voice in driving safety, quality and efficiency improvements.
To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.