Payroll Consultant (UK Experience) at Employment Hero

Information Technology and Services, Other, Full-time, Sydney, New South Wales, Australia sydney full-time
Posted 1 months ago

Employment Hero is one of the fastest-growing SaaS start-ups in Australia and we expanding to offer our services overseas – specifically UK. Therefore, we are on the hunt for innovative and ambitious Payroll Superstars to join our Implementations Team.

We are on a mission to make employment easier and more rewarding for everyone. In Australia, we're the market leader in our space and entering an exciting period of growth here and in the UK

We're looking for a Payroll Consultant to join the team, a problem-solver, who is customer focused and a payroll expert! Day-to-day you will be leading Payroll implementation projects for your portfolio of clients that vary across a range of industries and complexities. You will play an important part in re-engineering the way we implement our clients, including mapping out the customer journey and owning initiatives to help build the future of the payroll implementations.

This role will see you join a progressive company at the forefront of HR technology with the opportunity to grow and develop with us. Ongoing technical training and support will be provided. You will be an integral part of a dynamic HR Tech business consisting of Product Owners, Client Services, Sales, Marketing & Design. The team you'll be joining is smart, ambitious & customer focused.

This role is highly flexible and has the option to work remotely on a permanent basis, so you can be located anywhere in the world, however we require the working period to cover the hours of 9am to a minimum of 3.00pm in the UK (GMT)


  • Lead the implementation of payroll projects based on payroll best practice.
  • Be an influencer, presenter, trainer, problem solver and project manager for all things payroll.
  • Build and manage relationships with a portfolio of clients
  • Ensure we exceed our client’s expectations at every interaction!
  • Assist with troubleshooting and client queries, coordinate with internal teams for successful delivery.
  • Gather client feedback during implementation, contributing to the Employment Hero process and improving the knowledge base.
  • Contribute to continuous improvement strategies on the way we implement our clients. Make your mark.
  • Assisting the sales team in pre-sales to ensure our platform solves the client’s problem.
  • Requirements gathering and customer workshops’
  • Conduct client product training as 1 on 1 or Group sessions .

Skills & Experience

  • 2+ years of payroll implementations, payroll consulting or payroll management experience
  • Demonstrated expert knowledge of UK payroll legislation
  • Subject matter expert in all areas of UK payroll
  • High level of written and verbal communication including stakeholder engagement and stakeholder management.


We live what we preach! We are on a mission to make employment easier and more rewarding and this is something we pride ourselves on internally. The people are what make Employment Hero what it is today, and we are passionate about continuing to support their success and wellbeing...

  • Option to work remotely on a permanent basis!
  • Self, health, wealth, happiness programs
  • Flexible working arrangements
  • Continuing education / post-graduate assistance program
  • Quarterly & yearly team celebrations
  • EH Employee Benefits Program