Australian business owners are entrepreneurial, driven and passionate individuals. Yet when they seek the merchant services they need to operate and grow their businesses, there is a distinct lack of support and transparency from the banks. Unfortunately, there has been no better alternative – until now.
At Zeller, we’re taking on the incumbents with a suite of products that redefine business banking. Our founding team broke away from some of the biggest names in banking and tech to solve the pain points millions of business owners suffer through every day: frustrating wait times, confusing contracts, hidden fees, and clunky tech, to name a few. This mission piqued the interest of renowned VCs, which led to one of the largest pre-launch funding rounds Australia has ever seen.
After quietly working away for over a year, we publicly released Zeller on 4 May 2021 – it’s everything business owners need to accept payments, manage their finances, and pay recipients, all in one box. Now, our sights are firmly set on an exciting roadmap of new, innovative products to help Australian businesses grow even further.
Come join us as we level the playing field for Australian businesses. Our story has just begun.
About the Role
As Zeller’s CRM Manager, you’ll become an integral part of our Growth team to drive demand, aid onboarding, improve engagement, and strengthen retention from our existing database of current and potential merchants. You will partner closely with creative, sales and product teams to shape and refine our lifecycle strategy to onboard new merchants to Zeller, to communicate value of new Zeller products and features through email marketing, to drive demand from potential leads and nurture them through the funnel to the Zeller Sales team, and prevent churn to reactivate dormant customers.
The right person will be a hands-on B2B marketer, with skills in all things email, lifecycle and demand-generation, and come armed with skills in content creation, customer communications, HTML, workflow management, rules and exception management, audience segmentation and CRM analytics. You will have delivered countless email campaigns that accelerate customer demand, support onboarding and establishment of new customers, communicate value, and drive re-engagement.
This is an exciting role for a skilled marketer with 4+ years of hands-on, in-house experience in email marketing, lifecycle management and demand generation. You will be ready to hone your skills in a dynamic and fast-paced startup environment in one of Australia’s fastest growing fintech brands.
What’s in it for you
- Be part of something big from the outset
- Watch your work be put up in lights
- A balanced, progressive and supportive work environment
- Competitive salary
- A package which includes equity from an early stage
- Join a rapidly growing team with opportunities to grow and develop your career wherever your passions and skills take you