A little bit about us!
Fupay is a fintech scale-up, proudly based in Brisbane, Queensland!
We help Millennials to Live Large and enjoy their lifestyle by spotting a member’s lifestyle costs or a small amount of cash and providing them the flexibility to pay us back over a small number of pay-cycles, and a marketplace where members can browse products from our Fupay merchants.
Fupay empowers our members to Take Charge of their money by providing them with an automated holistic view of their previous, current and future pay-cycle cash flow. We use a member’s transactional data and machine learning techniques to provide actionable insights, including whether they will have any left over cash or will be short across a number of future pay-cycles.
We are data-driven to power flexible and informed cash flow decisions, and we are re-defining responsible lending for a new generation of customer and short term credit products.
Following 3 years of product development, we have now opened up our platform to everyone, and are seeing a huge amount of interest in our BNPLaaS (Buy-Now-Pay-Later-as-a-Service) offering, which allows large brands to have their own branded BNPL service with our tech under the hood! It’s an exciting time for the business and there is a lot of growth happening now.
A little bit about the CX Team!
Our Customer Experience (CX) Team has been up and running for almost a year now, with half a dozen hard working, fun CX Officers who bring enthusiasm to their roles every day. Our mission is to provide a best in class member experience in every interaction, by listening and understanding our member’s needs and efficiently identifying how we can help. We are now looking for an experienced Team Leader to join us and be part of our journey as we continue to scale.
# IS THIS YOU?
Our ideal candidate for this role has a passion for coaching and development, with previous experience in a Team Leader or similar role a must. A can-do attitude is essential along with a knack for identifying opportunities for improvement, both big and small. At Fupay, we have a saying that some of us may manage people, but we are all on the tools - so despite the job title being Team Leader, the candidate will be someone who isn’t afraid to roll up their sleeves to get the job done!
# MUST HAVES
# GREAT TO HAVES
# WHAT YOU’LL DO
Fupay is a challenging yet really rewarding place to work - we have recently grown to a team of around 50, with a diverse team full of technologists and artists. Our people have a bias for action and a genuine passion for what they do.
Other perks of being a member of the Fu Crew:
Fupay embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Reach out to us today to join the team!
*No recruitment agencies, thanks.