Quality Advocate at Tyro

Engineering, Full-time, 155 Clarence St, Sydney, NSW, 2000 sydney engineering full-time
Posted 28 days ago

Who we are

Launching in 2003, Tyro has grown to become Australia's largest EFTPOS provider of all ADI's outside of the big 4 banks. With almost 500 employees, $13.4 billion in transactions in 2018, we are much more than an EFTPOS provider - Tyro is an ASX listed Australian bank and operates under the supervision of the Australian Prudential Regulation Authority (APRA).

With 10 industry firsts to market, we're giving the business banking world a good shake up, with smart technology that saves Australian businesses time and money. Come and be a part of the Tyro journey.

As a Quality Advocate at Tyro you will work across our Engineering tribes to ensure quality is treated as a first-class citizen in the work we do, that we are working to our principle that quality is a whole team responsibility, and that we are continuously improving the quality of what we deliver.

Quality Advocates work with the delivery teams in their tribes to build up their quality skills and practices so they are self-sufficient in terms of the quality of their deliverables.

You will assist the Engineering tribes with defining and understanding what quality means for their deliverables. You will work to improve how we can assess of the quality of what we deliver, so that it can provide input for quality improvement initiatives.

What you will do:

  • Partner with teams to assess their quality practices/maturity and build their quality culture
  • Collaborate with architects to provide a quality perspective in architectural discussions and decisions
  • Identify areas in the tribe that need improvement, allowing for targeted quality improvements
  • Improve awareness of quality within the software delivered
  • Analyse test coverage
  • Create and implement initiatives within the tribe to increase the quality of software delivered
  • Drive the creation of test strategies
  • Coach the tribe in different testing techniques and skills
  • Drive or contribute to tribe- or engineering-wide quality engineering initiatives.
  • What we look for:

  • Experience in quality coaching to delivery teams
  • Analytical and critical thinking skills - asking good questions, challenges assumptions.
  • Confidence to challenge existing ideas and viewpoints
  • System-thinking skills to understand the big picture or holistic view
  • Influencing skills to drive quality initiatives and have difficult conversations to make progress
  • Experience with testing in a cloud-based environment, knowledge of AWS infrastructure and Microservices architecture
  • Knowledge of test automation and continuous delivery models
  • Understanding of CI/CD pipelines and how they relate to testing at different stages of the pipeline
  • Knowledge of testing frameworks and methodologies or new ways to get faster feedback and gain confidence in the quality of our products.
  • Why work for us

    We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.

    🎥 Take a look here what it's like to work at Tyro

    Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of banking for Australia businesses.

    Our almost 500 strong team of Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. We offer some amazing employee benefits such as a generous learning & development budget for training for professional and personal development, 16 weeks paid primary carers leave, 3 weeks paid secondary carers leave, annual team based volunteer day, novated leasing, and not to mention our multiple craft beer kegs (selection of beers carefully selected by our beer connoisseurs), wide selection of wine, variety of snacks and a ping pong table, selection of board and video games and an awesome rooftop area for socialising, all available to be enjoyed. 

    Privacy and Submitting your Application
    By proceeding to submit your application, you acknowledge that you have read and understood Tyro’s Privacy Policy (www.tyro.com/privacy-policy/) and Privacy Statement & Consent for Job Applicants (www.tyro.com/privacy-statement-job-applicants/) and consent to Tyro collecting, using, holding and disclosing your personal information in accordance with these policies.

    Tyro does not accept unsolicited agency CV’s.  Please do not forward resumes to the team if you are not one of our listed preferred recruitment partners. Tyro is not responsible for any fees related to unsolicited resumes.