Broker Support Officer at Valiant Finance

Financial Services, Finance, Full-time, Sydney, New South Wales, Australia sydney support finance full-time
Posted 24 days ago

Valiant is an innovative, award-winning platform connecting Australian business owners with the finance they need to kick goals. How? With pioneering tech, a diverse lending panel and a talented team, we’ve revolutionised the business lending game.

What makes us different?

Valiant brings the human touch to finance by making it accessible to Aussie SMEs and streamlining the (traditionally tedious) application process. We work with over 80 leading lenders to wow our clients with a seamless experience—from their initial enquiry through to settling funds. We’re Australia’s most trusted finance brokerage according to TrustPilot and have helped over 30,000 businesses to date. Partnered with Australia's largest broker networks, banks and referrers, we’re in a unique position to help growing businesses—big and small—cut through the red tape and get to yes (even if they’ve previously struggled to get approved for finance).

As a key member of the business, you will be responsible for the preparation & lodgement of loan applications to a wide panel of funders within the asset & equipment & commercial & development industry.

In addition to this, your daily tasks will include:

Managing the loan application process from pre-application through to submission.

Delivering exceptional service when liaising with customers, lenders and referral partners.

Achieving monthly application targets within designated time frames.

Keeping our internal CRM up to date with application progression.

Ensuring compliance checklist are adhered too.

Building & maintaining relationships with internal & external stakeholders.

Contributing regularly to the development of new & improved processes.

Acting as an ambassador of Valiant’s three core values:





  • 1+ years experience in a role as settlements officer or broker support officer position within Commercial or Residential ending
  • Excellent time management & organisational skills required.
  • Strong written and verbal communication skills.
  • Results-orientated individual who excels in a fast-paced customer centric environment.
  • Natural ability to build real, meaningful relationships with key internal & external stakeholders.
  • Confidence to work both autonomously & in a team setting.


You’ll love working here if…

  • You love dogs. Bring your furry friend to hang out in our brand new, dog-friendly office.
  • You’re keen to grow. With ongoing training and development, take your career to the next level and become the best version of yourself.
  • You enjoy collaboration. Work with a talented and supportive team in a fun, open plan space.
  • You’re a bit of a foodie. In the heart of Surry Hills, we’re just moments away from cafes and great eats.
  • You have awesome ideas. We recognise and reward innovative thinking.