Product Manager, Martech at Zip Co

Product Management, Full-Time, Sydney sydney product full-time
Posted a month ago

About us

We are Zip, a rapidly expanding global fintech headquartered out of Sydney, Australia and we are in a period of hyper growth. We are expanding rapidly in new markets like the US (Quadpay), UK and New Zealand, with interests in Asia, South Africa, Middle East and Europe.

We're here to simplify how the world pays for what they need by connecting merchants with consumers and offering them fair and seamless payment solutions, everywhere. 

Our values are at the heart of everything we do. They form our Mamba mentality - how we’re better than yesterday, and are used to create game-changing experiences for our customers and our people.

Central to our goal is our Product team, who obsess about our customer needs and wants, dive deep into the data to validate hypotheses, develop and test ideas, then work side-by-side with our Engineering team to rapidly build and launch products and features that customers love.

The role

We need a martech guru to take our mission to be the first payment choice, everywhere and everyday, and continue to make it happen by delivering on our consumer engagement vision, in partnership with key marketing stakeholders.

You’ll lead a dedicated martech squad and own our marketing technology stack, leveraging your understanding of data, marketing automation, personalisation, and CRM tools to help us change the way we engage with our customers.
We’re looking for someone who can help us to develop best in class marketing technology solutions; someone who deeply understands martech, has a passion for data governance and experience managing complex systems, and wants to work alongside a top-notch team across multiple disciplines to define, deliver, and streamline our global standards.

This is an role with substantial scope, complexity and visibility, and a large opportunity for impact. You'll also get the opportunity to develop your product management skills in a world-class product team!

To help us level up, you’ll need to bring:

  • Significant experience in marketing technology, improving the tools and solutions that underpin consumer engagement and ultimately business performance
  • Experience in implementing and using modern martech tools such as Braze, Salesforce, Amplitude, etc
  • Ability to develop and articulate a clear business case and cost/benefit analysis
  • Expert prioritisation skills - we have big goals and ambitions and there’s only a finite amount of time in the day, you need to be prioritising where we’ll get the most value
  • Experience managing engineering workload as a product manager or product owner
  • A passion for data architecture, data quality, and data resilience
  • Excellent communication, influencing and stakeholder communication skills
  • A desire to work with CRM, Product and Engineering teams to deliver business value
  • An ability to prioritise and work in a fast paced, ambiguous environment with changing priorities
  • The drive, determination and resilience to quickly work through ambiguity to an outcome
  • Confidence in your own abilities, yet humble enough to admit when you’re wrong
  • Desire to work in a fast-paced environment, ability to move with a sense of urgency, sensitivity to give people space to offer suggestions
  • A love of autonomy as well as an enjoyment working with a tight knit team.
  • We’re looking for someone who always finds new boundaries to cross - a future Zipster who will obsess over excellence and make constant improvements for our customers. We’ve removed the red tape here to get things done quickly, so if you see a problem, own the solution. You've gotta hustle at Zip!

    If you only meet some of the requirements for this role, that's okay. We value a diverse range of backgrounds and ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

    We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.

    Benefits @ Zip

    -  Flexible working culture
    -  Share incentive programs
    -  Generous paid parental leave
    -  Birthday and wellness leave
    -  Epic offices with a casual dress code
    -  Fun team with high-growth hustle
    -  Free breakfast and weekly lunches
    -  Heaps of social events

    Join us on our mission to be the first payment choice, everywhere and every day.