Data Analyst at Safety Culture

Internal Analytics, Full-time Permanent, Sydney sydney analytics full-time
Description
Posted 20 days ago

At SafetyCulture, we’re solving problems that fundamentally change the way people work. Recently valued at AU$1.3Bn, we’re expanding into sensors/IoT and telematics and evolving into a communication and collaboration platform. With an ambitious goal to have 100 million workers using our products every day, we’re facing interesting technical challenges and looking for talented people to join our team.

The Role

As part of the Internal Analytics team, you’ll use your skills to help us all understand what’s working for our customers, what’s not, and what we need to do next to improve our product.

SafetyCulture’s success depends on our ability to deeply understand how our customers use our products. We need to know when we’re making people’s lives better, and when we’re not. We need to continually improve at helping people realize the value in our products as quickly and as often as possible, and to improve their lives so much that they introduce us to their peers.

To be successful at this, we need reliable and accurate data collection and reporting. We need to be as good or better than anyone in the world at using data to guide our product and business decisions.

What you’ll do

  • Provide regular insights and performance updates for key stakeholders to drive business decisions
  • Apply automation techniques to continuously identify and respond to data patterns and triggers
  • Analyse various data sets to identify behaviour patterns and predict common events
  • Collaborate with our clients and internal stakeholders to understand and document their business requirements, needs and objectives toward delivering project plans and business plans
  • Make business recommendations in terms of cost-benefit, forecasting and impact analysis by effective presentations of data-driven findings to clients and stakeholders, and provide insights to clients
  • Document and communicate all relevant work and work outcomes
  • Create dashboards to understand user engagement and proactively come up with ideas to improve product experience
  • Use your knowledge of statistics and quantitative analysis to tell the story behind the data, to non-technical team members
  • Promote a data-driven culture
  • What you’ll need

  • Previous experience in a Data Analyst role 
  • Experience designing, developing and debugging complex SQL queries
  • Advanced Excel skills
  • Ability to analyse large data sets using proven data analysis techniques
  • Ability to transform instructions from a data brief into accurate and relevant reports, recommending changes whenever relevant
  • Excellent written and verbal communication skills
  • Nice to haves

  • Experience using modern BI tools (e.g. Looker, Tableau, Power-BI)
  • Strong understanding of databases (e.g. Redshift)
  • Intellectual curiosity and an understanding of what drives customer outcomes and has a positive impact on the business
  • Ability to work in a fast-paced environment and deliver in a highly organised way
  • Keen attention to detail and quality
  • To all recruitment agencies: we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees related to unsolicited resumes.