Senior Product Designer - APAC Tax at Xero

Design, Permanent, Melbourne, AU melbourne design product full-time
Posted 15 days ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

Senior Product Designers at Xero are responsible for designing beautiful, enabling and meaningful experiences that solve genuine customer problems. As a seasoned designer you’ll work closely with Product and Engineering on med-large scale projects within a product area of a portfolio. This position will be predominantly responsible for maintaining and innovating upon Xero’s market leading annual tax product, Xero Tax. You will additionally support the Product Designer partnering with the AU sales tax team. Previous experience in supporting & mentoring other designers would be advantageous.

About the product:
Xero Tax lets you manage tax preparation, lodgement and compliance tasks for all their accounting or bookkeeping clients, including those not on Xero. You will help to push the user experience of Xero Tax into the future where tax “just happens” and support its users along the journey, to improve the lives of thousands of customers.

The product team:
The Tax team you will be partnering with are experienced and have deep domain knowledge. They understand the value the tax product brings to Xero, and its ability to bring new users to the platform. They are pragmatic, deal with real deadlines, but have an exciting long term vision for the Tax product and want to continue their successful partnership with design & research to make this happen. 

The Xero Design team:
In the Xero Design team you'll spend time with Xero's from all across the business to best understand how we can keep maturing and unifying the Xero experience, supporting a co-ownership model and quality implementations of our design system. You'll work with over 160 designers across the globe to dive into research, create amazing user experiences, and help to build tooling and documentation.

What you'll do:

  • Promote the value of design and collaborative practice across spheres of influence and participation
  • Display strong visual design skills to complement your existing processes and problem solving so you can successfully interpret and grow the XUI design system
  • Dive headfirst into research, working with our established team to identify and communicate findings horizontally across all teams.
  • Contribute to the definition and articulation of ‘the problem’ – challenging assumptions and 'pre-set' thinking around solutions, agreeing the purpose, principles and vision
  • Create frameworks (read wireframes low/high-fi, visual frameworks, content/data models etc) which articulate the components, journeys and elements required to solve 'the problem'
  • Explore ideal future concepts and identify new interaction solutions and patterns that meet customer needs in a better way
  • Develop phased design solutions that bridge the gap between a future state and current patterns, XUI design system and other relevant constraints and considerations
  • Create prototypes which tangibly demonstrate a proposed concept or solution
  • What you'll bring with you:

  • Experience working with remote teams.
  • Demonstrated design ability with a focus on interaction and visual design. 
  • Demonstrated discovery skills and understanding of UX methodologies
  • A passion for quality critique and fostering design uplift
  • Strong interpersonal skills, relationship building & stakeholder management skills
  • A self starter, showing initiative and good work management skills
  • Curiosity and a willingness to lean into a complex domain and problems
  • Track record of innovating and delivering high quality design experiences
  • Track record of solving customers' problems through design thinking and execution
  • Excellent communication skills
  • Experience working on large design projects
  • Experience building and iterating on a product or experiences based on usage patterns, user feedback and an evolving strategic landscape
  • A portfolio that demonstrates high-quality design outcomes, contributing to user experience and business value
  • Experience across the entire design process, with mastery in executing elegant interfaces
  • Why Xero?

    At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  

    Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.