Partnerships Manager at Tyro

Partnerships, Full-time, 155 Clarence St, Sydney, NSW sydney full-time
Posted 1 months ago

Who we are

Launching in 2003, Tyro has grown to become Australia’s largest EFTPOS provider of all ADIs outside the big four banks. With over 475 staff, $20.1 billion in transactions in FY20, we’re much more than an EFTPOS provider – Tyro is an Australian bank and operates under the supervision of the Australian Prudential Regulation Authority (APRA). With 10 industry firsts to market, Tyro is a leader in credit, debit and EFTPOS card acquiring, Medicare and private health fund claiming and rebating services to Australian businesses. Find out how you can be a part of the Tyro journey today.

In this role, you will help to grow the network of Tyro Partners by educating and selling the experience of their business working with Tyro. You are dynamic, tenacious and able to manage many opportunities make your own mark backed by a strong fintech bank.

Main Responsibilities:

  • Manage a portfolio of POS software vendor partners, as well as referral partners in accordance with Tyro's partnership model.
  • Identify and onboard new POS and PMS partner opportunities in market and build a successful pipeline that drives commercial success for Tyro. 
  • Take full ownership of growth within your portfolio and implement strategies to meet targets related to referral volume, lead conversion, and application volumes.
  • Design and execute annual plans for your partners in collaboration with key partner and internal stakeholders. 
  • Build productive, long-term relationships with partners in order to facilitate the delivery of campaigns, ongoing referrals and applications.
  • Work with your partners as well as Partner Marketing, Sales Team Leaders and other internal stakeholders to co-ordinate successful campaigns, events and other initiatives.
  • Provide exceptional support and service to all partners in your portfolio.
  • Deliver training to partners on Tyro's products and referral model (with respect to complying with Tyro’s Australian Financial Service Licence obligations, credit and risk policies, banking and payment card industry standards), as required.
  • Identify corporate sales, product and other opportunities within partner channels and co-ordinate with internal teams to act on these.
  • Forecast and report on partner performance (including referrals, applications and campaign results, as required) on a monthly basis.
  • Work with internal stakeholders, including Risk, Legal, Customer Support and Account Management, to improve efficiency and overall sales service delivery with respect to partners
  • Ability where required to navigate contract negotiations with new partners to achieve a commercial outcome that see’s both the partner and Tyro win in market. 
  • Desired Skills & Experience:

  • Exceptional stakeholder management skills with the ability to influence internal and external teams to achieve desired goals/targets.
  • Knowledge of payments and merchant acquiring landscape, both domestically and globally.
  • Excellent time management skills and ability to multi-task and prioritise work
  • Attention to detail and problem solving skills
  • Excellent written and verbal communication skills
  • Ability to deliver engaging presentations to internal and external teams. 
  • Why work for us

    We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.

    🎥 Take a look here what it's like to work at Tyro

    Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of banking for Australia businesses.

    Our almost 500 strong team of Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. We offer some amazing employee benefits such as a generous learning & development budget for training for professional and personal development, 16 weeks paid primary carers leave, 3 weeks paid secondary carers leave, annual team based volunteer day, novated leasing, and not to mention our multiple craft beer kegs (selection of beers carefully selected by our beer connoisseurs), wide selection of wine, variety of snacks and a ping pong table, selection of board and video games and an awesome rooftop area for socialising, all available to be enjoyed. 

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    Tyro does not accept unsolicited agency CV’s.  Please do not forward resumes to the team if you are not one of our listed preferred recruitment partners. Tyro is not responsible for any fees related to unsolicited resumes.