Executive Communications Manager at Xero

Communications, Permanent, Sydney, AU sydney full-time
Posted a month ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

As an Executive Communications Manager at Xero, you will lead and deliver an exceptional executive communications and stakeholder engagement program for members of Xero’s executive leadership team. We are looking for someone with deep experience in developing communications strategies and tools that deliver clear, measurable results to position Xero and profile our executives in the local and global markets in which Xero operates.  

You’ll have the capacity to think creatively at a big picture level, understand and interpret strategy and deliver impeccable external content. You will be tuned in to global technology trends, policy discussions, media and external stakeholder requirements to continually refine and think creatively about the executive messaging and clever narrative development. 

Critical to this role is having the tenacity and energy to balance the demands of the executive team and manage multiple internal stakeholders to deliver high impact outcomes. Working with the Director of Executive Communications, regional communications leads, and the executive leadership team you’ll research, create and deliver communications programs which position Xero’s value and momentum.  

Ultimately you’ll be an expert communication professional and a highly organised team player.

What you'll do

  • Deliver an integrated program of diverse, creative tactics to maximise broad exposure for members of Xero’s global executive leadership team aligned to corporate strategy and area of expertise 
  • Work directly with the Chief Strategy Officer, Chief People Officer and Chief Legal Officer to build a tailored external personal profiling program - including media, social and speaking events
  • Identify creative and distinctive positioning opportunities relative to the competition - through a variety of channels - industry speaking events, tech, business & ecosystem events
  • Support messaging development for the Annual XeroCon external events - including keynote and panel discussions
  • Build and maintain great working relationships across the Xero business
  • Create simple and strategic presentations to tell compelling stories for your executives about the business, our platform, products and partners
  • Create strong written content and develop a cadence of materials for traditional and social channels to amplify the Xero story - including video scripts and pieces to camera
  • Utilise data and measurement tools to provide outreach analysis and guidance
  • Identify and drive customer and partner case study and storytelling opportunities
  • Collaborate with Xero’s global communications and newsroom team, brand and marketing teams to deliver quality communications outcomes
  • Bring a high level of hustle and energy, resilience, creativity, humour and team spirit to the role
  • What you’ll bring with you

  • BA in Communications, Journalism, Public Relations or Marketing preferred
  • Extensive experience in communications, marketing and/or technology, or work in a newsroom
  • Exceptional writing and presentation skills with a distinctive tone of ‘human’ and ‘accessible’ 
  • Excellent interpersonal skills to deal with executives, communications and marketing colleagues, partners, customers and members of the public sector and business community
  • B2B enterprise/SaaS software experience highly desirable
  • Passion for storytelling, social marketing and customer experience
  • Demonstrated experience influencing at senior levels of business Experience across many communication channels
  • Ability to multi-task and prioritise projects and communicate priorities to stakeholders
  • Strong industry networker
  • Demonstrated examples of script writing and working with video production companies
  • Why Xero?

    At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  

    Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.