Director of PR & Communications, Australia at Koala

Consumer Goods, Public Relations, Full-time, Sydney, New South Wales, Australia sydney full-time
Posted 26 days ago

Koala’s mission is to become the smartest, easiest, and best way to buy high-quality furniture online. Combining customer-centric products, a world-class technology and fulfilment platform, and incredible customer service, we are changing the way people buy and enjoy furniture.

Why we have this role @ Koala

Koala is rapidly growing, changing, and evolving as a business. This role will act as the lead for all PR & communications in Australia, overseeing all public relations, thought leadership content strategy, external brand communications, industry analyst relations, awards and media relations.


Key responsibilities...

  • Build, refine, and own a defined PR strategy that includes content review, input from c-suite, teams across the company, approvals and measurement
  • Work collaboratively and cross-functionally with the leadership team on the creation of a comprehensive integrated communications and thought leadership strategy that resonates with the people we need to reach most.
  • Connecting with the cross functional marketing team to create disruption and talkability with consumers in Australia.
  • Consult and advise company executives, globally, on all matters associated with communications including facilitating media training, and localised communications strategy development.
  • Develop relationships with key internal stakeholders and executives to ensure our communications strategy is represented in all that we do.
  • Assess potential reputational risks and provide proactive solutions for crisis communications and issues management as required.
  • Further develop existing media relations work to generate a more consistent cadence of positively earned media coverage in key outlets, and ensure Koala is valued appropriately in the eyes of customers, internal and external stakeholders and media.
  • Ensure we are building a pipeline of Awards globally to provide social proof for our company, products and sustainability efforts
  • Build a high-performance team and a progressive and collaborative working environment
  • Drive crisis comms management, proactively and as needed

Ideal background…

  • A strong communications executive with minimum 7+ years’ experience leading communications and content teams in fast-paced business environments.
  • Experience launching products for global, world-class brands, and driving campaigns, communications and go-to-market initiatives
  • Demonstrated success leading a broad range of communications teams at the very highest levels—preferably a mix of in-house and agency, as well as publicly-traded companies and start-ups.
  • Proven track record of success for developing, prioritizing and implementing successful technical communication strategies and narrative storytelling.
  • Foundational experience in journalism and media relations.
  • Is someone who is proactive, solutions focused and has an innate desire to challenge the status quo.


Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy mob!

Flexible working - The freedom and autonomy to do your best work the way that works for you.

Take a break - Generous time off and parental leave to help keep your work life balance, balanced.

Fully stocked kitchen - With an emphasis on healthy, local and organic produce.

Pet-friendly - The Koala Treehouses are as pet-friendly as they get!

Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam.

Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.

Accelerate your career - We’ve partnered with RMIT where all of our Koala’s receive a discount, unlimited access to LinkedIn Learning and Koala facilitated resources.

Community & connection - We believe that simply doing ‘no harm’ isn’t good enough So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding and so much more.

All in all, the Koala Kommunity is a great place to hang out and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always curious to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're bloody confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball. Honesty and selflessness drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.