Sales Enablement Consultant, APAC at Udemy

Sales - Udemy for Business, Full-Time, Melbourne, Australia melbourne sales full-time
Description
Posted 7 days ago

About us
We believe anyone can build the life they imagine through online learning. Today, more than 35 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy. Expert instructors can share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a profound belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighbourhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil) as well as remote offices in Australia.

Udemy for Business is the leading online training solution for high-growth companies, and we’re growing like crazy. We’re helping organisations large and small around the globe to close critical skills gaps, whether it’s the latest technical skills, marketing & sales, HR and compliance training, personal or professional skills. And we’re just getting started.



Who we are looking for

  • We are looking for a Sales & Customer Success Enablement professional to join our team and support our Udemy for Business (UFB) sales and customer success teams in APAC
  • Here's What You'll Be Doing:

  • Key partner to the APAC leadership team and establish a trusted partnership in developing their Sales and CS teams
  • Responsible for delivery of classroom and virtual  Sales Learning & Coaching programs 
  • Responsible for supporting new AEs and CSMs by running regional onboarding and providing new hire coaching 
  • Work with a diverse group of stakeholders, managing multiple deadlines and competing priorities. 
  • Collaborate with our Global Enablement team to leverage existing programs and pivot where necessary for the needs of your stakeholders. Building dynamic, consumable content that delivers: Just in time, just right and just enough learning content in both live and virtual environments.  
  • Facilitate, experiential learning experiences and provide 1:1 and 1:Many Coaching initiatives  in order to scale our Enablement programs 
  • Establish a network of sponsors so that every enablement initiative has support & participation from the business in its planning, development, sign off, and release
  • Passionate about measuring the impact of Enablement programs 
  • We're Excited About You Because You Have:

  • 5+ years Experience in Enablement and or Coaching Role
  • 5+ years experience in a Sales or CS quota-carrying role 
  • Ability to work independently in an extremely fast-paced environment where every day is different.  
  • You thrive in the unknown and are extremely agile and willing to be flexible, juggling multiple often conflicting priorities.   
  • Passionate about modern approaches to learning.  Experience with Microlearning, personalised learning journeys, learning reinforcement and gamification a major plus
  • Ability to travel in APAC up to 2 weeks per quarter (once we can consume travelling)
  • What success looks like
    In the first month, you will attend our current onboarding program.  Meet and spend time with the APAC Leadership team and start to identify their main priorities.  Learn all about Udemy and our customers. 
    In Month two you will focus on the role ready aspect of the internal customers we support; bus development, AEs, CSMs and Managers. 
    In Month three you will being to execute in your role, providing onboarding and coaching for APAC hires, rolling out global initiatives locally, coaching in region.  
     
    The team 
    You will report to Fiona NicChoiligh Head of International Enablement (based in EMEA).  Our Sales and CS team at Udemy (UFB) is responsible for onboarding our New hires, facilitating ongoing enablement initiatives and ultimately supporting our respective regions and teams to be successful.  
     
     
    The benefits
    Vacation and time off four weeks of paid vacation; paid holidays; personal/sick days; maternity leave; paternity leave; leave of absence.

    Financial and Retirement: Super contributions; company equity; performance bonuses; relocation assistance

    Professional Development: tuition reimbursement; learning and development stipend; promote from within; shadowing opportunities; access to online courses; lunch and learns

    Office Life: flexible work hours; remote work opportunities; casual dress; happy hours; diversity and inclusion program
     
    We believe that diversity is critical to our success. We will not discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.



    About Udemy
    We believe anyone can build the life they imagine through online learning. Today, more than 40 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

    Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

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