Digital Design Director at Xero

Digital Media, Platforms & Performance, Permanent, Melbourne, AU melbourne design
Posted 1 months ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

About the Team;
Digital Growth & Performance is a high-performing team of digital specialists, driven by a single purpose, to deliver amazing digital-first experiences.

About the Role;
Reporting to the Head of Digital Platforms & Performance, the Digital Design Director will oversee Xero’s digital design. You’ll lead interdisciplinary project teams through research, strategy development, concepting, definition, and design. We need someone special who can also be a strategic leader, team player, manager and mentor to their team of UX/UI designers, and someone who never tires of pushing the work to be better.

Some of the things you’ll do;

  • Be the visionary and leader of experience design on
  • Unify the digital experience across,  the Xero product and the Xero Central support site 
  • Develop and maintain inclusive design principles and components that are adhered to globally
  • Manage and mentor a team of UX/ UI designers
  • Spread enthusiasm through an engaging presentation style and visual communication skills
  • Play a driving role within accessibility within Xero and across the organisation
  • Manage senior stakeholders, anticipating their needs and concerns
  • Champion our brand, and know when and how to defend design choices
  • Partner with external agencies to deliver business outcomes
  • Remain one step ahead of our industry peers and competitors
  • What you’ll bring with you;

  • Demonstrated senior experience  in digital design leadership role
  • Running end-user research through hands-on usability testing
  • Knowledge of accessible design practices including latest WCAG standards
  • Knowledge of best-in-class IA practices
  • Leadership and delivery of innovative UX systems for global platforms
  • Leadership of web design and optimisation teams.
  • Understanding of best practice for content governance.
  • Take a human-centred design approach
  • Create and articulate forward-thinking digital strategies
  • Look holistically at the Xero ecosystem.
  • Design with and for the brand, marketing and sales funnel activity.
  • Champion a common design process by maintaining UI design standards through pattern libraries and components
  • Maintain design vision by ensuring that design concepts merge harmoniously the production capabilities
  • Demonstrate fantastic people leadership skills, including a strong sense of fostering creative culture, people and team
  • Why Xero?

    At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  

    Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.