Business Analyst at Xero

Data & Product Analytics, Permanent, Canberra, AU canberra product analytics
Description
Posted 17 days ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

The Xero Payroll team create experiences that help our customers pay their employees confidently. We are a group of passionate product, engineering and design people who enjoy working together to understand the needs of our customers and how we can best meet those needs. We respect and support each other, and we have a lot of fun together!

About the role:

As Business Analyst, you’ll work closely with product leaders and development teams to ensure customer and commercial goals for the product are effectively translated into stories, epics and tasks for the development team, and that the development team has all of the information it needs day to day to deliver. 

You will support product leaders in relation to:

  • Analysing and scoping specific opportunities;
  • Engaging with stakeholders to fill gaps in understanding of stories, epics and tasks;
  • Documenting stories, epics and tasks, including acceptance criteria:
  • Grooming and prioritising the backlog:
  • Providing day to day support for the development team in relation to questions of intent and scope, and raising blockers with the Product Manager as required
  • You will have:

  • Excellent stakeholder management and interpersonal skills;
  • A 'can do' attitude and be a positive team player;
  • The ability to  tactfully challeng others and being challenged – you’ll have “firm beliefs loosely held”;
  • Excellent analytical, evaluative, and problem-solving abilities with a keen attention to detail;
  • The ability to prioritse and reprioritse your own work
  • The ability to flourish in a changing and uncertain environment
  • Hands-on experience with Agile processes and Lean principles in a software development environment;
  • Experience with accounting software desired but not a must
  • Why Xero?

    At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  

    Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.