Director, Enterprise Sales & Partner Success at Zip Co

Enterprise Sales, Full-Time, Sydney sydney sales full-time
Posted 15 days ago

We are Zip, a rapidly expanding global fintech headquartered out of Sydney, Australia with a growing presence focused in the US and UK markets. 

We're here to simplify how the world pays for what they need by connecting merchants with consumers and offering them fair and seamless payment solutions, everywhere. We’re also the brains behind Pocketbook, which helps almost a million Aussies take control of their money and improve their financial wellbeing. 

Our values are at the heart of everything we do. They form our Mamba mentality - how we’re better than yesterday, and are used to create game-changing experiences for our customers and our people.

To help drive this growth we are looking for a Director, Enterprise Sales & Partner Success to lead Zips enterprise sales function and help deliver extraordinary results. You will drive change, build and deliver a roadmap to develop our category strategies and offerings, and implement a strategic sales plan whilst avoiding obstacles that arise in an ever changing and shifting market. This includes the oversight of Partner Success, Business Development, Partner Onboarding, Sales Engineering, and Planning & Sales Operations.

You will

  • Own our strategy and roadmap to deliver acquisition at scale across our Enterprise partner channels
  • Implement a strategic sales and account management plan to capitalise on that strategy and facilitate the growth and success of our key relationships
  • Ensure teams are competent in delivering Zip messages to Enterprise partners and identifying and serving their needs
  • Work with Sales Enablement to develop world class sales tools, toolkits and playbooks
  • Develop Enterprise partner plans and manage inbound/outbound activities
  • Develop and manage Zip channel sales approach and partners
  • Scale merchant acceptance allowing us to build deeper relationships with these partners as well as to our customers 
  • Support launches of all new Managed Accounts, liaising with Product and Marketing to  develop ongoing merchandising and marketing programs and capabilities
  • Financial forecasting and sales team targets/commission structure planning and oversight
  • Drive sales & account management discipline and robust processes
  • Create and present sale team performance to executive team
  • Optimise team structures to optimise outcomes
  • Driving On-boarding and Integration capabilities to ensure seamless & frictionless experiences
  • Lead, coach, mentor & develop our people to be their best
  • You will bring

  • Significant experience leading and managing Enterprise Sales and Account management functions
  • Experience in ecommerce, retail, payments or technology related businesses
  • Strategic thinker and influencer to get others to follow
  • A track record of accomplishment in selling within a diverse & complex portfolio
  • Sound financial & commercial acumen
  • Ability to process, analyse and think “outside the box” to get results
  • Proven experience in coaching and mentoring of teams to deliver success under pressure
  • Ability to collaborate with, influence & persuade others; with an inspirational leadership style and structured thinking
  • Results-orientated with a record to prove it and strong customer first ethic
  • Ability to influence and communicate effectively across all levels within an organisation
  • Ability to operate in a fast-paced environment and able to pivot and adapt with a sense of urgency
  • Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game
  • We’re looking for someone who always finds new boundaries to cross - a future Zipster who will obsess over excellence and make constant improvements for our customers. We’ve removed the red tape here to get things done quickly, so if you see a problem, own the solution. You've gotta hustle at Zip!

    If you only meet some of the requirements for this role, that's okay. We value a diverse range of backgrounds and ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

    We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.

    Benefits @ Zip

    -  Flexible working culture
    -  Share incentive programs
    -  Generous paid parental leave
    -  Birthday and wellness leave
    -  Epic offices with a casual dress code
    -  Fun team with high-growth hustle
    -  Free breakfast and weekly lunches
    -  Heaps of social events

    Join us on our mission to be the first payment choice, everywhere and every day.