Partner Consultant Team Lead at Xero

Partner Consulting, Permanent, Melbourne, AU melbourne full-time
Posted 17 days ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

How you’ll make an impact

Leading and developing a team of Partner Consultants; guiding, coaching and mentoring and ensuring we deliver outstanding Partner experiences and exceptional technical GTM support for our sales team.
You would be responsible for the successful growth, support, coaching and development of the Partner Consulting team. You’ll develop plans and tactics to ignite and develop our Xero Partners.

What you'll do

  • Work closely with the Head of Partner Consulting to execute on national partner sales strategies and to ensure national agreed sales targets are met
  • Thrive on driving an engaging high performance team culture, and an inspiring environment
  • Mentor and coach team members, and provide frequent feedback to individuals to support their continuing development, both their technical skills and soft skills
  • Provide outstanding leadership and motivation to the team while ensuring accountability
  • Drive achievement of KPIs including meeting activity
  • Be comfortable working with all business functions and stakeholders from the SLT to set strategy, through to front-line contributors who might be early in their career
  • Foster a culture of feedback that promotes personal and professional growth and development
  • Embed FuelX sales methodology in team’s consulting activities
  • Work with team members to ensure all have appropriate and up to date product knowledge of Xero and Xero’s practice tools
  • Be the escalation point where partners need leadership attention
  • Continually review and update systems and procedures to ensure excellent partner experiences and smooth interactions between Partner Consultants and Account Managers
  • Success looks like

  • Regularly demonstrating Xero’s values - Human, Ownership, Team, Challenge, and Beautiful
  • Ensuring that territory based Partner Consultants are performing to the highest possible standard by having the skills needed to navigate Partners relationships, processes and workflow to drive the adoption of our Advisor and Practice tools
  • Team are clear on their responsibilities and are given regular feedback
  • Developing deep relationships within Xero’s GTM and product teams
  • Meeting monthly targets (Professional Services Revenue, Gross Org Revenue)Strong team engagement measured through Officevibe.
  • What you’ll bring with you

  • Proven experience in leading, coaching and motivating a team
  • Strong market knowledge in current Practice and SME software competitors platforms
  • Extensive industry knowledge, contacts and networks
  • An enthusiasm for building strong relationships and an ability to create a quick and strong rapport with partners and team
  • Strong business development skills
  • Passion for coaching and developing capability in your teamLoads of initiative and ability to work autonomously
  • Outstanding communication and presentation skills
  • Why Xero?

    At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  

    Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.