Product Director - All Locations at Whispir

Product, Melbourne, Victoria, Australia melbourne product
Posted a month ago

Product Directors at Whispir are responsible for getting multiple product managers and cross functional teams to work together and build a product that adds value to our customers lives in a unified way.

For this role, you'll be working on one of our newest and exciting products with a heavy AI and Machine learning focus. Other product managers will look to you for guidance, leadership, coaching and support. You'll reach organisational objectives through your team, and be focused on developing the skills and careers of those you work with. We're looking for an authentic servant leader with demonstrable management and product experience who wants to build one of the most exciting software companies in the country.

Within the product & design function, each role delivers on 3 key promises. You can think of these as a simplified job description. Our product directors 3 promises are;

  1. The technical capability of product managers at Whispir pushes the standards of performance higher.

  2. The product is built on strategy, is consistent across teams and our work increases the probability of reaching organisational objectives.

  3. The careers of staff members are developed so they can become future leaders in the company.

What skills and background will help you succeed? 

  • You'll have at least 5 years in product management experience from a SaaS product company.
  • At least 3 years in a  people leadership position.

  • Be familiar with managing performance and reaching organisational objectives through others.

  • Understand and know how to drive procedural and operational changes through a business.

  • Have experience coaching staff members so we can help them succeed.

What does success look like?

  • Meet the product & technology OKRs

  • Continuous improvement in the product management space.

  • Drive staff engagement

  • Individual performance increases.

Things that make Whispir interesting

  • We're  a communications company. We send  messages  under certain kinds of conditions - that is in essence what we do. But some of those conditions really help peoples lives. With a strong  background  in crisis  communications, some of our messages help  people stay away from fire affected regions, and assist in emergencies like the global pandemic. At Whispir, you'll get to work on software that has a real impact.

  • Our product department is incredibly diverse,  and  as  such, we really welcome diverse backgrounds and ideas. So even if you don't feel you meet all the criteria int he job ad, we still want to hear from you.
  • It is rare to work on machine learning projects in such an authentic way. Within this department, you'll get to work with the AI & Data teams on some very special but difficult problems which creates a fascinating problem space that is hard to find in a role.  

  • You'll get to work side by side with our product intelligence team. This is where our analyst and strategy roles exist that help provide useful data on how we can build a product of value using hard numbers and quantitative data.  It's full of very smart people doing wonderful work, and the kind of data we use extends into how we build software, how we predict if our ideas will work, and how we track if the work we're doing is having an impact.

  • The team uses modern product stack tools and frameworks to get our features to market. The things we use to work and collaborate together are fun and enjoyable to use. Our analytics tools also give us great insight into how our customers are engaging with our products, which will make your life easier to deal with.