Experience Design Manager - Connective Collaboration at Atlassian

Customer Experience, Full Time, Sydney, Australia sydney design full-time
Posted 25 days ago

Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an office, unless it’s necessary for the role to be performed in the office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

With a sufficient timezone overlap with the team, we’re able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further

We have a brand-new Experience Design Manager role with the Connective Collaboration team to lead the discovery, prioritisation and quality of the work that gets shipped to our multi product customers. Additionally, this role would help grow and mature the design capability within Cross Product Collaboration.

This team focuses on building outstanding customer experiences for our multi product customers. The goal is to provide experiences that give them access to the right information and tools, in the right place, at the right time. You’ll run a portfolio which designs for scale, collaboration and global experiences across our platform. These solutions help our multi product customers to move work forward across our products and beyond.

More about our role;

  • Get the opportunity to work across the entire suite of Atlassian products.
  • Lead, manage and inspire the growth and development of designers who are working on our cross-product experiences.
  • Work alongside our cutting edge Product Managers, Engineering and other key partners who lead the delivery strategy and execution of what we ship to empower multi product customers to move work forward.
  • Lead the design quality and execution within this portfolio to be certain we have applied human centered design practices and increased the level of customer empathy within our teams.
  • Help drive the culture, ways of working and improvements to our processes so that we can break down critical initiatives into shippable pieces.
  • Contribute to our design craft at Atlassian at a team and organisation level.
  • Work closely with our Cross Product Collaboration Design Management team to ensure we are strategically aligned.
  • More about you;

  • Have a strong passion for making people better. You’ll support and guide your team in constructive ways that encourage, energise, and increase their quality of work.
  • Have an appetite to learn and evolve in all aspects of design, product and leadership.
  • Be naturally curious with a firm focus on the why.
  • Have a passion for building collaboration experiences, which will scale our customers of tomorrow.
  • Provide teams with the mentorship, direction, leadership, and support necessary to ensure that they're able to accomplish their goals.
  • Have hands-on professional experience as a designer - you’ve been there, you’ve shipped it, so you know what it takes to be led by a great leader.
  • Be a self-starter with an eye for detail and a knack for getting to the root of the problem with a laser focus on the customer.
  • Have been a senior/lead designer who is looking to move more formally into the design management track, or have previous experience of leading a design team.
  • More about our benefits

    Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

    More about Atlassian

    Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

    Additional Information

    We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

    Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to [email protected] and someone will follow up shortly.

    All your information will be kept confidential according to EEO guidelines.

    If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.

    Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.