Digital Project Manager - Melbourne at Willow

Delivery, Full-Time, Melbourne melbourne full-time
Posted a month ago

Founded in 2017, Willow is a global technology start-up. The WillowTwin™ is a disruptive IoT/Data SaaS that unlocks the true potential of smart buildings and infrastructure. We are writing a new chapter in human history, with unprecedented resource optimisation and management empowered by data. 
For the second year in a row (2020 & 2021), Willow has been ranked in Linked In's Australian "Top 25 Start-ups". You will be joining a team of performance-driven individuals, backed by the most advanced technology the built world has ever seen. We are chartering a new course, Digital First, the Willow Way. Our 'Willow World' is fast-paced, nurturing and collaborative.

Willow Delivery Team:

The future of buildings is digital. As the Services arm of Willow’s business, the Delivery team partners with owners and general contractors of building and infrastructure assets to deliver a full spectrum of digital outcomes for buildings. Our implementation of Digital Twins for buildings and infrastructure provides clients with enhanced decision making, operational efficiencies, reduced risk, cost and time savings, and improved quality throughout the project lifecycle. Our services include digital project management, Asset Information Management, Building Information Modeling (BIM), and BIM management and coordination for design, construction, and operations, and building analytics, creating Digital Twins across asset portfolios and of new construction and existing facilities.

Summary of role:

You will be responsible for managing and setting up a digital team for delivery while collaborating with design consultants, construction contractors/subcontractors, IT/OT Vendors, Systems Integrators, and other internal and external project Stakeholders on behalf of Building and Infrastructure Owners/Operators. You will influence business and digital strategy across projects and functions to create value and competitive advantage. You will be required to act as the Key Account Manager for select clients and to ensure long-term relationships. You will manage and lead project implementation plans and processes, self-motivated to learn new processes and technologies and share/educate the members of the wider Delivery team and the company.

Roles & Responsibilities:

  • Support the end-to-end implementation of technology for our existing and new customers. Promote the use of digital processes and technology for our clients to improve outcomes during the entire lifecycle of a project, through design, construction, handover, and operations.
  • Coordinate and manage delivery team activities and members from other Willow offices. Accountable for the mentoring and leadership of the Digital Team that will be directly reporting to you.
  • You may need to assist project teams in digital project setup: Digital Coordination, Federation, Clash detection, Model Quality (Geometrical and Asset Data), and Data extraction.
  • Create strategies and tools to increase productivity while reducing risk in delivery.
  • Collaborate with subject matter experts from our Smart Building and Product/Engineering teams.
  • Leverage Willow’s open-source Ontologies to create digital twins with internal and external team members
  • Lead and manage site setup activities and testing in WillowTwin software offerings. You may also support site setup activities and testing in WillowTwin software offerings. Support on WillowTwin Delivery.
  • Build a deep understanding of product and solution architecture to support customer use-cases, outcomes, and ROI
  • Identify and lead continuous improvements to drive increased value and effectiveness. Actively seek feedback from Clients and Project teams.
  • Work with Customer Accounts in the procurement and on-boarding of new customers as well as ongoing success, maintenance, and upgrades to existing customer deployments
  • Occasionally get to travel domestically and/or internationally (covid permitting)
  • Skills and Experience:

  • Tertiary Degree (bachelor level) in Engineering, Built Environment, or Architecture. 
  • Have 5-7 years of experience in AEC project delivery or IT/ Software as a Service (SaaS) platform implementation or Consulting Management
  • has a strong background in active Digital Project implementation and delivery
  • Can manage multiple complex delivery activities across several customer accounts simultaneously
  • Having strong technical aptitude, and previous hands-on experience with BIM, Design Technology, Graph Databases, or Data Management/Analysis is a plus but a non-stop desire to learn more and get deep into the work is a must
  • Have domain knowledge in at least one relevant subject matter area this role will touch on Real Estate, Construction, Infrastructure, Rail, Facilities Management, Asset Management, or Operations
  • Excellent written and verbal communication skills with the ability to train others. The ability to lead and communicate with a team is essential.
  • Are excited about fast-paced project delivery with a proven ability to find creative ways to meet and exceed customer needs
  • Willow is proudly diverse. We work to create an equitable and inclusive experience for candidates and employees, where people from different backgrounds have an opportunity to succeed. Join us in our mission to digitise the built world!

    If you are eager to work in a fast-paced, high growth tech start-up based on collaboration and open communication, then Willow could be the place for you. We at Willow never give up, we work smart, we care about our fellow human beings, and we always put our best foot forward.

    To find out more, visit the website: