Operations Manager at Plenti

Operations, Full-time, Sydney sydney full-time
Posted 15 days ago

Why Plenti?

We believe the financial system has become bloated and inefficient so we’re using technology and data to give value - and power - back to the consumer. Our ambition is huge and the only way we can achieve it is by bringing together the best people in the world. That's where you come in.

Who are we?

Plenti is Australia's leading technology-led consumer lending and investing business. We are on a mission to challenge the status quo. We fund car, renewable energy and personal loans (including loans to cover legal fees) and we have opened up consumer credit to everyday Australian investors. We’ve funded nearly $1bn in loans and earlier this year we listed on the ASX, raising funds to help take our business to the next level.

What are we doing?

We’re building out a world class operations team and are searching for experienced operators to take our business to the next level. Our growth focus is changing, as a startup we invested deeply in our technological capability, as a scaleup we’re doubling down on more disciplined operational processes, systems and structures to maintain sustainable growth.

What am I going to do?

As an Operations Associate/Manager you will be responsible for process design, management and optimisation across our borrower and investor lifecycle. You will work with our product managers and commercial leads on the cutting edge of financial technology to design and deliver exceptional customer experiences. You will play a critical role in day to day operations management and product insight generation. You will support scaling high volume sales and operational processes.

What do I need to have done to be great at this?

• 2-4+ years work experience across operations, product-related roles or consulting
• Previously worked in a high-performance and data-driven work culture
• A track record of driving measurable impact in a product/companies performance
• Intermediate quantitative and analytical skills, coupled with sound judgement
• Ability to work autonomously while managing multiple projects
• Excellent written and verbal communication skills
• Be driven by simplicity and a desire to do more with less
• Tertiary education preferred but not required; we value experience over a piece of paper

What's life like at Plenti?

• We value openness and ideas more than anything else - it doesn't matter who you are in the business, we want your input
• Your career at Plenti is what you make it - there are Plenti of career opportunities to match your own plan for growth - so you can grab them and run
• A phenomenal group of driven and intelligent colleagues
• A sincere purpose which every person truly believes in
• Flexible working arrangements
• Monthly company events
• Employee Assistance Program
• Sometimes we even head out and race boats against one another!
• Ultimately, a hard working but enjoyable environment, where everyone strives to ensure we offer great products to customers and grow rapidly