Lead Technical Business Analyst at Employment Hero

Information Technology and Services, Business Analyst, Full-time, Sydney, New South Wales, Australia sydney analytics full-time
Posted a month ago

Employment Hero is one of Australia's fastest-growing tech companies. Our world-class software is the easiest way for small to medium-sized businesses to manage HR, payroll, employee engagement, and benefits. Having expanded globally in late 2020 we will continue to grow rapidly in 2021 and beyond.

We believe in distributed employment and take a ‘Remote First’ approach with our team. We don’t mind if you live in Broome, Bendigo or Bondi, if you’ve got the skills for the role and the passion for our mission then we want to hear from you.

As our Technical Business Analyst, you will be responsible for scoping the requirements and overseeing the technical implementation for our customer project solutions. You will work closely with internal and external stakeholders, plus the technical team members to map, analyse and document business processes and projects.

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.


  • Facilitate customer discovery calls to identify and map system requirements
  • Refining system requirements into validation criteria for test-driven development
  • Using the system requirements to design an ideal system architecture for the customer
  • Develop validation criteria to sign-off with your project team’s subject matter expert and the customer
  • Working with the project team to deliver and ensure the quality of the proposed solution will exceed customer expectations
  • Full ownership of the outcomes of the customer’s go-live
  • Development of Tech-BA playbook to build a team of Tech-BAs with subject matter knowledge (we will provide training and resources)


  • 2+ years as a lead technical business analyst. Specifically focussed on requirements gathering, analysis, design and working within a project team
  • 4+ years as a technical business analyst
  • Strong planning skills to deliver on dozens of concurrent projects
  • Strong stakeholder management
  • Proven experience developing system requirements specifications, validation criteria through features and scenarios or similar
  • Lead and managed direct reports (technical business analysts)


  • Self, health, wealth and happiness programs
  • Remote-first and flexible working arrangements
  • Our Sydney office is dog friendly and remains open for team meetings, collaboration days and those who need a day away from their home office (we are a COVID-safe workspace for those who choose to use it!)
  • A generous budget to spend on setting up your home office (if you need a desk, chair, screen? You name it!)
  • We set you up for success with the latest and greatest hardware, tools and tech
  • Continuing education / post-graduate assistance program
  • Virtual yoga classes
  • Weekly virtual happy-hour and social events to get to know your new colleagues
  • Quarterly & yearly team celebrations
  • Access to the EH Employee Benefits Program and Hero Rewards Shop, of course!

Why join Employment Hero?

* Raised $45M Series D round led by Seek 2021

* Deloitte Technology Fast 50 2020, ranked #42 in Australia

* LinkedIn Top 10 Startups 2020

* Raised $22M Series C Round led by Seek July 2019

* Raised $8 mill series B round led by Seek and OneVentures

* Deloitte Technology Fast 50 2019, ranked #20 in Australia

* GetApp Category Leader Q1 2019

* Deloitte Technology Fast 50 2018, ranked #12 in Australia

* HRD Gold Medalist - Human Capital Management Systems 2018

* HRD Gold Medalist - Rewards and Recognition Service Provider 2018

* HRD Rewards and Recognition Employer of Choice 2018

* LinkedIn Top 25 Startups 2018

* EY Entrepreneur of the Year National Finalist 2018

* Dynamic Business Top 10 Entrepreneurs, our CEO Ben Thompson ranked #2

* BRW Most Innovative Companies 2015

* Anthill Smart 100 List 2015

* Startup Daily Top 50 Emerging Leaders 2015

* HRD Employer of Choice Award 2015

* Aon Hewitt Best Employers 2013