Drive Yello helps businesses efficiently manage last-mile delivery and connects them to gig economy drivers so they can meet the ever-increasing demand for convenience. We have ambitious growth plans and are looking for a Key Account Manager to help us grow our business with as the name suggests, Key clients. We work with some of the largest retail clients here in Australia which include Woolworths, BWS, Dan Murphy’s, Coles, Terry White Chemmart just to name a few.
The Yello Platform provides retailers unprecedented access to data and control of last-mile delivery and has proven to help businesses not only improve their delivery service but also enable them to provide delivery on demand. Retailers are attracted to Drive Yello as they not only get access to innovative technology but a marketplace of couriers to help them provide the convenience customers are demanding.
About The Role
The Key Account Manager will be part of the Commercial department. The purpose of this role is to initiate or continue to forge long-lasting relationships, be a client hero and ensure their success. You will work in conjunction with several functions and be hands-on everything related to clients. The role is a blend of customer-facing communication, client relationship building and focused project management tasks (including clients’ research, CRM and tools update).
We are looking for people who have a passion for starting and developing customer relationships, technology solutions and customer management best practice.
We are not looking for someone who enjoys a traditional day-to-day routine, rather, a curious collaborator who wants to solve real business problems and embrace change as we continue to learn and grow!
What You’ll Do
What You’ll Need