Site Reliability Engineer - Jira Cloud at Atlassian

SRE, Full Time, Sydney, Australia sydney engineering full-time
Posted a month ago

Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or return to an office as they reopen (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Enjoy tackling problems at massive scale? Love building robust services? Love experimenting with new software and environments? Like being challenged? Join us in Atlassian Site Reliability Engineering for your next big challenge!
We are looking for a reliability engineer who is passionate about scaling Cloud services to join our growing SRE team. An ideal candidate is someone who is eager to learn new things, keeps on top of industry trends (particularly those related to reliability) and loves to share their knowledge with others. Someone who thrives on working with a diverse set of partners, who can articulate the business impact of a problem and can also dive deep into the technical solution.
We'd love it if you brought a deep understanding of modern Cloud infrastructure, programming and operational expertise and a desire to change the status quo. We will support you with a powerful set of internal tools, mature processes and a motivated team with a strong desire to not f*** the customer. We are looking for an engineer who can analyse and help improve our services and processes to get us to an even higher level of availability, scalability, and reliability.
This is an amazing opportunity to join a vibrant team and make huge impact & can offer an open runway for the right person, with room to grow.

More about you

On your first day, we'll expect you to have:

  • Software development experience with at least one of the following languages: Python, Java, Go
  • Hands-on experience with cloud infrastructure such as AWS, Google Compute or Azure.
  • Experience operating high-availability, fault-tolerant, scalable, distributed software in production.
  • Experience in diagnosing and solving user facing service outages.
  • Experience working with RDBMS, such as Postgres or MySQL.
  • An ability and desire to mentor and coach engineers.
  • Strong organisational and interpersonal skills, with experience developing and instilling a culture of operational maturity.
  • Solid communication skills with team members near and far.
  • Can deal with constraints which are often outside of your comfortable zone
  • It would be great, but not mandatory, if you had

  • Have experience participating in on-call work
  • Experience building web-services and clients using REST/GraphQL.
  • An understanding of observability (monitoring, logging and tracing).
  • Experience working in a geographically distributed team.
  • Experience working with Atlassian products such as Jira and Confluence.
  • Awareness and insight into industry trends (technology, methods and tooling).
  • More about the team
    The Jira SRE team support a very large development organisation, across 3 different locations, 3 distinct product offerings and a rapidly growing user base. It's a big challenge. We aim to identify pain-points in reliability and reduce the impact by changing the product, improving the processes, and coaching the developers. We run scalability & tooling projects, respond to alerts & on-call pages, and work with development to define, measure, and exceed SLOs on the features our customers value the most.
    Team Location
    With a sufficient timezone overlap with the team, we're able to hire eligible candidates for this role from any location in Australia and New Zealand. If this sparks your interest, apply today and chat with our friendly Recruitment team further.

    Our perks & benefits

    To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.

    About Atlassian

    The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.

    We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

    To learn more about our culture and hiring process, explore our Candidate Resource Hub.