Reporting to the Head of Product Management, this role will facilitate the gathering and communication of requirements between stakeholders and the engineering teams. Your main task will be to include performing detailed requirements analysis, documenting processes and communication of findings. To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users. A large part of this role is working with stakeholders to elicit problem statements and detailed requirements and to be able to communicate this to the engineering teams.This position is open to qualified candidates in any location with substantial working overlap with any of Megaport’s regional offices: Brisbane, Australia; San Francisco, California; and Berlin, Germany.
Megaport has transformed the way IT gets connected. We're global leaders in Network as a Service (NaaS), changing the way businesses reach the cloud. We're also a leading partner to Amazon, Microsoft, Google, IBM, Oracle, NYSE, and many other leading technology companies. Megaport is a publicly-traded company on the Australian Stock Exchange with a market cap exceeding $1.5 Billion. We’re a lean, high-achieving team made up of over 215 members globally. While the company is headquartered in Brisbane, Australia, employees are spread out across North America, Europe, and Asia-Pacific. Staff enjoy an environment that is collaborative, supportive, and fun.
Our Team Culture
Join a team of globally-positioned industry experts that lead by example. We do not compromise our values for commercial gain; we are all the custodians of our culture, and the customer is at the centre of everything we do. Our employees are motivated, adaptable, persistent, hard-working, and dynamic. Our culture permeates everything we do and this, in turn with a global vision, forms a commitment to each other, our customers, and shareholders alike.
What You Will Be Doing
Own your product! Create the vision and product strategy, and then build consensus and adoption for your documented strategy and ensure execution against itAdjust product features and schedules to build a commercially successful productWrite product requirements in the form of requirements documents, user stories, use cases, and user journeysDefine product success, the metrics for measuring that success, and a plan for achieving itBuild and maintain a roadmap of future features to delight our users and grow the businessIntegrate product feedback from our user community, our field team, usability studies, market research into product requirements and the medium-term roadmapMake product decisions based on quantitative analysis of user behaviorContinually balance short-term needs against long-term potentialResearch and propose pricing of your products to drive success and deliver value for our usersFacilitate generation of a shared understanding of outcomes and impacts across a broad audienceDefine, monitor and improve customer satisfaction metricsPartner with product marketing to enable sales by providing the ecosystem directors with the technical expertise required with selling Megaport productsDevelop market research and competitive analysis content
Talents, Skills & Qualifications
10+ years of technology industry experience5-10 years of product management experience, with recent experience working in or leading cross-functional teamsExperience working directly with customers, as well as with other functions such as marketing and UX, to discover customer needs as opposed to wantsCuriosity about new technologies, systems, and toolsInnovative, design lead and collaborative approach to tasksScaled agile product development methodologyAbility to manage competing requirements and communications to deliver cohesive and comprehensive plansExcellent organisational, leadership, decision making and communications skillsExperience managing people and teams that do not directly report to youPrior experience with network technologies (BGP, SD-WAN) are a plus but definitely not required
What We Are Looking For
Strong empathy with both our customers and your diverse colleagues across multiple teamsDemonstrated ability to prioritize between competing opportunities and articulate the rationale behind those decisionsAnalytical ability to drive business cases, strategy and roadmap decisions, and product improvements based on dataExcellent written communication and presentation skills that clearly and concisely create shared understanding across the organizationFamiliarity with Agile development principles, the software development lifecycle, and networking technologies
What We Offer
Creative, fun, and contemporary workspacesMotivated team of industry experts and new talentFlexible working environmentsCutting-edge software to drive efficient communication and collaborationTraining and development opportunitiesCelebrated success with ‘Legend’ and ‘Kudos’ AwardsHealth and wellness program and full social calendarOpportunity to make a difference
All applications will be treated in confidence.
Candidates who meet the selection criteria will be invited to attend an interview
Strictly no Recruitment Agencies please.