Senior Project Manager, Creative at Who Gives A Crap

Creative, Australia or USA
Posted a month ago

Want to challenge yourself at a high-growth startup AND make a difference in the world?

A bit about us

Hi, we’re Who Gives A Crap! We make eco-friendly toilet paper (as well as tissues and paper towels) and donate 50% of our profits to help build toilets for the 2 billion people in need. We love doing good, and we happen to be exceptionally good at it too! To date, we’ve donated over AUD$10 million (roughly USD$7.4 million) to fund sanitation projects around the globe. 

Our team is made up of over 10 amazing humans in Australia, the Philippines, China, the US and Europe and we’re working hard to reach our ambitious goals to create the greatest impact possible – for people and the planet. How ambitious you ask? Well, it involves increasing our annual donation 10-fold in the next couple of years to get closer to our mission – toilets and clean water for all!

A bit about the role:

Our creative team does amazing work - from our “Make Farts Not War” out of home campaign in Melbourne to celebrating World Toilet Day by creating video content with a tap dancer on a toilet, they know how to deliver and delight - but behind every great team there is a brilliant Senior Project Manager. As the heart of our creative team, the team will rely on your ability to organize their strategic priorities and manage project details to ensure they hit their milestones and deadlines and to keep other teams aligned on the status of their projects.

Reporting to our Creative Operations Lead, and working closely with our Creative and Growth teams, you will manage the creative pipeline and support the medium to large-scale projects that impact the creative team from brief through to execution and implementation. From managing the project workflow, building schedules and timelines, and effectively communicating roadblocks and updates, you’ll make sure everything is running like clockwork and the Creative team is kicking butt! 

You’ll also support our Freelance Friends network, always keeping a pulse on our project roadmap for when we need to add external support to the team, and you’ll be a part of the freelance onboarding and ramp up. And because continuous improvement is your secret sauce to success, you’ll always be on the lookout for tools and methods to streamline our workflow and keep the ship sailing smoothly. 

Our Creative Team spans across the US and Australia and we’re open to amazing candidates from anywhere in these two hubs. We’re not immune to the effects of challenging time zones but we look to solve this by committing to 4 hours per day of collaboration time which sees our US team aligning to PST afternoons and our Australian team diving into some earlier mornings. 

If you worked here this past month here are some things you might have been involved in:

  • Championed our project management tool ( by plugging in project timelines and made sure everything is up-to-date with the latest information, status reports and links
  • Started experimenting with a new way of using our project management tools to increase cross-functional visibility into our Creative team projects
  • Nudged along the Creative Team with proactively upbeat reminders regarding key project deadlines to the creative team
  • Tested out a new way to lead our weekly Creative team meeting to make sure statuses are clear, key deadlines are manageable and the entire team is aware of all projects in our queue
  • Represented the Creative team in a cross-functional project status meeting 
  • Kept a pulse on the Creative team workload and shifted around a few individual plates to effectively accommodate an urgent quick-turn creative request
  • Dug deep into a creative brief and cleared up any uncertainties before it was kicked off with the team
  • Scheduled and supported brainstorms, creative reviews, retrospectives and other assemblies to keep the team aligned and focused

A bit about you:

You are the very definition of uber-organised

You are the Marie Kondo of creative project management and are continually looking for ways to streamline, organize and optimize our projects. You have a proven & successful project management track record at a CPG or advertising company and can speak Copywriter and Designer, and think a dozen steps ahead. You realistically know what it takes to get a project completed, and use that magic to keep us all on track. 

You communicate with clarity and ease

You know how important it is to keep everyone in the know and lean on your expert communication skills to herd the cats. Whether it’s drafting up notes from a brief, nudging a colleague on a timeline or deliverable, sharing updates on Slack or, leading a weekly project check-in or sharing status reports to stakeholders on progress,  you clearly and effectively share what’s happening to keep everyone in the loop and on the same page. 

You are an expert collaborator

You’re able to clearly define a brief and build out the execution across the Creative team, generating support and buy-in from key stakeholders team members by keeping the communication flowing across stakeholders and teams, and ultimately hitting the deadlines and delivering the creative projects you scoped. People trust you and you’re able to build a reputation as an expert as well as an accountable, transparent and trustworthy teammate. 

You are graceful under pressure

You know how to juggle multiple tasks at a time with ease and don’t sweat things when it’s crunch time or projects turn on a dime. You also inspire the same energy with your teammates and are able to help ease bandwidth and bottlenecks by looping in solutions such as Freelance Friends.

You give a crap

Yep. We’re all here because we genuinely want to make the world a better place with our work, and we want you to want that too! Awwww.

Phew, ok... let’s take a pause. Research suggests that at this point up to 60% of those identifying as women or under-represented folks might have talked themselves out of applying. But here’s the thing, you don’t have to check every box and we are serious about the growth and development of all those who join us. So please - introduce yourself and let us know about you!

Why you should work with us

Every minute you spend working with us, you’re making a difference. The more we grow, the bigger our impact. Sell your soul no longer! We think that’s pretty great, but we don’t stop there…

Our benefits are designed to support and be responsive to our healthy, happy and thriving team. On top of what you’d expect from a people-first team like ours, we offer tailored learning & development opportunities, generous paid parental leave, access to our digital mental wellbeing platform, Uprise… did we mention free TP? Oh, and you get to say the word ‘crap’ more than in any other job. Guaranteed.

We are passionate about fair and equitable remuneration. We pay competitively and thoughtfully based on your experience, the market and our insights. Just because we’re a social enterprise doesn’t mean you’ll get paid peanuts. Think chocolate covered macadamia nuts with some extra perks thrown in.

We’re not the only ones who think that working at Who Gives A Crap is pretty unbeatable. We’re honoured to have been recognised for the second year in a row on BuiltInLA’s “100 Best Places to Work” list, and most recently on their “Best Mid-sized Places to Work” list. 

We’re also humbled to have recently received our sixth consecutive Culture Amp engagement score of 90+ and as a certified B Corp, we're committed to the highest standards of social and environmental impact as a profit-for-purpose business.

How we roll

We believe a diversity of perspectives and experiences is what makes a strong team. The stronger our team, the closer we are to our mission – toilets and clean water for all. So come join us! We're looking for people of all genders, races, ethnicities, orientations, abilities and disabilities to come sit at our table. We don't care about your income, education or employment history either. The only thing we're a stickler on is species – you have to be a person.