Sales Development Representative at FoodByUs

Computer Software, Sales, Full-time, Surry Hills, New South Wales, Australia sales full-time
Posted 4 months ago

Hey there! We're Australia's #1 online wholesale food marketplace. FoodByUs connects hundreds of suppliers to restaurants, cafes, caterers, hotels, bars and other foodservice businesses. We’re a one-stop shop that allows any hospitality business to order all the wholesale supplies they need. Our founders built and sold Menulog, and we’re looking to make FoodByUs as successful.

This role is designed to progress along a defined professional sales career path. It is a fantastic start not only in learning how to sell but also to earn industry-leading commissions along the way.

As a Sales Development Representative you will contact leads over the phone and explain the FoodByUs product – all with the goal of booking an in-person appointment for one of our experienced sales team to visit in person and complete the sale. We want venues to order all their food and beverages through FoodByUs and this journey starts with you.

Within 3 – 6 months you can progress to become a Business Development Executive.

As a Business Development Executive, you will do a blend of over-the-phone sales mixed with field-based selling to your very own accounts. From day one we will begin training you to be a Business Development Executive, and how quickly advance is up to you.

Ultimately there is potential to become a Business Development Manager, looking after our biggest and best accounts.

The most important thing to know about FoodByUs is that our operations and training are second to none. We are a fun-loving start up but we also know how to get results - that is why we're the market leader. You will be supported by a very strong training program within the sales team, as well as help from marketing and operations – so you’ll always have help and guidance.


This is an entry level position, experience within the food industry is not required - although it certainly can help.

There are just 2 things you need to succeed at FoodByUs beyond anything else: (1) you are independent and can own your own work, and (2) you are highly motivated and passionate about your work.

You’ll also need to learn quickly, be an excellent communicator and know how to build a quick relationship with people – especially over the phone.

To succeed in this role (and more importantly to enjoy it!) you'll need the following attributes:

  • Love people: you’ll spend every single day talking to people across thousands of restaurants and similar venues. So you’ll need to be friendly, courteous and passionate about working with others
  • Communication: You must be a friendly, clear and open communicator. This role is all about dealing with people so you need strong written and verbal communication
  • Organised and focused: You need to be very organised because you’ll be managing a large lead list and significant work load each day – . must be entered into our system – we use Hubspot. You are used to keeping lists and ticking things off, you hate leaving tasks half-finished, you are probably a little obsessive about how you manage your inbox
  • You love helping others: Your role is ultimately to help venues order (and sell) more food – so you need to have the gift of the gab and you need to love seeing sales increase
  • Accountability: We’re a small team in a dynamic start-up, so you’ll need to completely own your tasks. We don’t use buzz words like ‘get your hands dirty’ and ‘motivated self-starter’ – the reality is you’ll be thrown into everything from day one and you need to get tasks done
  • Ambition: You absolutely need to be ambitious – we want you to succeed in this role and we want you to move up in the company. This is not a ‘check-in-check-out’ role, rather you need to see this as a career opportunity
  • Team player: We are a friendly and hard-working bunch – it’s really important you’re a naturally interpersonal and team-focused person. We all rely on each other every day
  • Education: Bachelor’s degree preferred, but not necessary


The team here are experienced, motivated, friendly and hard-working and you will love working with such passionate people. We guarantee you’ll be pushed hard but will love it.

Other perks include:

  • Base + Commission + Car access + Phone + Laptop
  • Weekly Friday 'pens down' drinks and celebrations
  • Monthly Lunch n Learns with industry leading speakers
  • Quarterly social events such as Karaoke, Archie Brothers and Cooking Classes
  • Fantastic milestone celebrations such as birthdays, work anniversaries and company goal celebrations
  • Non-stop snacks and samples from our wonderful suppliers!
  • Our start-up culture allows you to become a pioneer in the business and contribute to how our business operates
  • Limitless career progression opportunities that comes from being a start-up