Senior Agile Coach at Xero

Agile Delivery, Permanent, Melbourne, AU melbourne full-time
Posted 26 days ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

The Role
We’re looking for a Senior Agile Coach with extensive experience at the forefront of modern product delivery. Do you get your joy and sense of accomplishment from supporting and enabling teams to do their best work? Do you lead this human centred change via your toolkit of coaching, facilitation, training and modern product development tools/frameworks?
Does Xero’s scale and digital first history excite and inspire you to unlock the maximum potential of our teams by working towards the creation of our global product practice? In your day to day work you will be a champion of systems thinking, lean product development and baking in continuous improvement to everything you do.

Who we are and what’s important to us
We're the AU arm of Xero’s global Product Practice and Coaching team. We are a tight knit, collaborative team who like to have a good time whilst doing valuable work together. We are looking for a team orientated person to bolster our ranks. We believe that growing each other in a fun and a safe to fail environment helps us to better serve the organisation and our customers. Our team supports each other to work across multiple areas of the business to improve and accelerate the delivery of beautiful products our customers love. 

What you'll do:

  • Contribute to and champion our mission of facilitating the creation, adoption and continuous improvement of Xero’s global product practice as we scale. Helping to shape and drive our strategy for delivering this.
  • Help leaders and their teams apply modern agile product development principles and practices in their daily work from ideation to delivery, and be an advocate for the mindsets that underpin these.
  • Work across a Product group and take a strategic view of constraints to product delivery and help to optimise the entire system’s ability to quickly deliver beautiful products our customers love.
  • Have a solid background facilitating, mentoring, teaching and coaching stakeholders and teams in remote, in person and in hybrid environments.
  • Support cross functional team collaboration at the leadership level to deliver valuable outcomes to our customers.
  • Focus on building capability in the leaders and teams you work with so when you move to another area of focus they will continue to thrive.
  • Be a supportive teammate, coach, teacher and mentor to your peers, helping ensure that we are growing and learning, grounded in practice and working together to solve system-wide constraints.
  • Be at the forefront of practices emerging from the industry, championing experimentation and a strong continual improvement mindset.
  • What you'll bring with you:

  • . You have an extensive and practiced toolkit that spans the whole Product Development Lifecycle.
  • You role model great leadership and shift your style and approach to fit the context. You can coach leaders up to the senior leadership level to uplift their capability to build strong teams and positive cultures where learning can happen.
  • Expertise and confidence in facilitating, teaching, coaching and mentoring from teams through to senior leaders
  • Solid experience in agile change management best practices.
  • The ability to contribute to and move between multiple teams with ease, shaping environments where multiple teams thrive and improve together. You create a safe to fail environment for your “first team” and are an excellent peer, coach, teacher and mentor who embraces an important role in their personal development.  
  • You possess a strong growth mindset and champion a culture of learning in your home team and in the teams and leaders you coachInfluencing skills. Ability to influence at all levels of the organization, from pod to Senior Leadership.
  • Have a high level of emotional intelligence, plus strong interpersonal and communication skills which mean you build effective relationships and influence outcomes wherever you work
  • This role is challenging, complex and rewarding and our AU PP&C team is the homebase where we come to recharge our batteries.  We spend such a large part of our waking lives at work and our AU team believes in making that time fun, engaging and full of amazing growth.

    Why Xero?

    At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  

    Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.