Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
As the squad lead you will proactively build relationships with key personnel across all relevant areas of the business, from those that influence strategy, measure success and deliver experiences that impact customer outcomes. You will be a champion for the customer and use your fountain of knowledge to influence everything from OKRs through to product roadmaps.
You will be known as a trusted advisor to those who support our customer strategy, these would be roles such as customer and sales leadership, product owners, journey specialists and data analysts to name a few. You will identify, map and orchestrate activity, connecting the dots between related programs of work to ensure continuity of the bigger picture and influence direction such that our teams are guided to focus on solving the right problems.
You will ensure that the cause and effect of different digital touch points across the journey is well understood and tracked against the impact to our business objectives.
Some of what you’ll do
What you’ll bring with you
This is a parental leave fixed-term contract for 12 months.
At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.
Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.