Product Manager at GippsTech

Full-time, Gippsland, Victoria product full-time
Posted 9 days ago

About GippsTech 

We’re a regional social enterprise focused on bringing world-class software and web development capabilities to regional businesses. Founded by ex-Googler Elena Kelareva, we have a leadership team of alumni from leading Melbourne companies, and a broader team comprising of some of Gippsland’s best and brightest junior to mid level talent, working together to give regional businesses the same access to world-class digital marketing, web development and IT consulting expertise as you’ll find in top Melbourne agencies. 

We're a well known and highly regarded organisation in the Gippsland region, having been recognised with a number of awards both as a business and for the work of individual staff. We're highly engaged in the Gippsland community, sitting on boards for organisations such as Committee for Gippsland and the Gippsland Social Enterprise Network. We proudly support a range of local community initiatives such as STEM Sisters, the Binary Shift Regional Innovation Conference and Gippsland Pride Initiative. We work with a diverse range of clients, from government to rapidly growing startups to local small businesses.

About the opportunity: Are you the Product Manager we are looking for? 

You are the balanced blend of digital project know-how and customer liaison. You are passionate about realising a vision for a great website and being the conduit between initial spec and delivery of beautiful, usable and high quality digital products for our clients.

Bringing your digital product development knowledge to the fore, you are able to convert sometimes broad client requests into detailed requirements specifications for developers, bridging the gap between business need and service delivery. Your relationship management is your key strength, and you relish the opportunity to work in partnership with a client to effectively travel with them from scope to content, budget and functionality, to an end product that achieves their business goals. Your follow-up is second-to-none, and you actively collaborate with our clients to ensure that they are engaged every step of the way, managing their expectations and our commitments to them.

You have a unique ability to translate technical topics for non-technical people, providing clients with confidence about what can be achieved within their budget and timelines, and guiding them to make decisions on tradeoffs and technical implementation choices that affect their project. 

You are ultimately responsible for our customer experience, their process, and ensuring that our work meets each customer’s intention and business needs.

KEY SELECTION CRITERIA - Please address in your covering letter

  1. Experience as a Product Manager, Project Coordinator or Business Analyst in a software development environment is a must. Alternatively, minimum 4 years’ experience in a related role eg. web development, digital marketing or account management in a digital agency.
  2. Previous experience in website development and scoping of website projects is essential - specifically Wordpress with demonstrated successes translating client scope accurately and reliably
  3. Previous experience in the management of projects to high standards, particularly in an agency environment where you have to juggle multiple competing priorities and demands from customers. Experience in the best practice use and coordination of Jira or similar technical project management tools/ platforms is highly valued.
  4. Strong sense of responsibility and ownership of delivery of projects, commitment to do whatever it takes to meet and follow up on client expectations of quality, timelines and budget.

How to Apply 

We request applicants to review the position description before applying

A copy of the position description is available by emailing us at [email protected] or by downloading here:

Applications including a resume and statement addressing the Key Selection Criteria are to be submitted online via Seek or by emailing [email protected] with subject: Product Manager, GippsTech. 

All documents are to be attached as a Microsoft Office Word document or PDF, or shared as a Google doc. Applications not addressing the Key Selection Criteria may not be considered. 

Agency applications will not be considered for this vacancy. 

Position closes: 11PM Sunday 22nd November 2020