Because you should have the opportunity to make an impact on a business and in doing so, carve out the career you are passionate about. Joining Plenti is taking control of your personal growth and choosing to work with some of the best and brightest minds. It is accepting that industry change is inevitable and it's better to be the one driving it than it is to be trying to catch up.
With this mindset we've come a long way in a few years… achieving things like: winning over 30 awards for positively changing how people access finance; helping over 15,000 households install solar on their roofs; increasing our lending by over 100% over the last year; and adding >50 new staff to the team over the past year.
Our ambitions are huge and we've only just begun...
Who are we?
We come from a diverse range of backgrounds, both professionally and personally. We are always open to new ideas and believe success comes through collaboration and challenging ideas. We are passionate about what we do but believe that for one to truly foster this passion you have to look after yourself as well.
What is Plenti?
Plenti is a fast-growing fintech, helping its customers achieve their life goals by delivering fast and fair automotive, renewable energy and personal loans. Plenti is on a mission to be Australia’s best lender.
About the role
Joining the legal finance team is a particularly exciting and rewarding opportunity as it is one of our fastest growing business units in a market where we are making a positive difference. Our team provides financial support to people who are most in need as they are experiencing a divorce.
There are two key aspects to this role which involve ensuring our current customers and new customers have an exceptional experience with us.
The first involves ensuring our current customers have a best in class experience. Working directly alongside one of our experienced team members you will be a key point of contact for customers with general inquiries as well as managing changes to their loan. You will also be involved in risk management which involves keeping in touch with our clients and ensuring they are always on the same page. Our customers include both law firms as well as individuals.
The second involves ensuring our new customers are well set up to use our services. This means liaising with law firms on specific on ad hoc enquiries and our borrowers with contract management support, loan closures as well as many other duties as they arise.
What experience do you need?
• High degree of emotional intelligence
• Tertiary or equivalent qualifications (Law desired but not essential)Experience managing a high volume of work both planned and unplanned
• Exceptional attention to detail
• Willingness to turn your hand to a continually evolving set of challenges
What's life like at Plenti?
Working at Plenti means joining a team that is high-performing, diverse, customer-focused and collaborative. It’s a place where everyone can make it happen and share in the results and rewards.
If being in a dynamic industry as part of a market-leading fintech sounds like you, then come help us positively reshape Australia’s financial eco-system. Our start-up culture fosters innovation, entrepreneurship, leadership and your career progression. We have a purpose our people believe in, and genuine values that come from deep within our business.
Flexible working arrangements? Celebrating wins together (and sharing the odd loss!)? Tick, tick.
It's all part of a workplace culture that is hardworking but fun and supportive of our people and their goals as we work together to build Australia’s best lender.