Senior Mining Consultant/SME - Australia/Remote at Willow

Product, Full-Time, Brisbane brisbane remote product full-time
Posted a month ago

Founded in 2017, Willow is a global technology start-up. The WillowTwin™ is a disruptive IoT/Data SaaS that unlocks the true potential of smart buildings and infrastructure. We are writing a new chapter in human history, with unprecedented resource optimisation and management empowered by data. 
For the second year in a row (2020 & 2021), Willow has been ranked in Linked In's Australian "Top 25 Start-ups". You will be joining a team of performance-driven individuals, backed by the most advanced technology the built world has ever seen. We are chartering a new course, Digital First, the Willow Way. Our 'Willow World' is fast-paced, nurturing and collaborative.

Summary of Role:
Willow is taking the Digital Twin into mining! We have set the benchmark globally in real estate and heavy haulage rail and are now charting a course into mining. Our mining product needs a subject matter expert to help mature our product capabilities and increase the value we deliver to our mining users.

Role & Responsibilities:

  • Role
  • Our mining product focusses on the full value chain from the pit / underground through to recovery in the processing plant and takes a theory-of-constraints approach towards identifying opportunities for eliminating waste in the production systems. The WillowTwin for Mining delivers near real time visualisation, prioritisation and actioning of these opportunities, and rapid root cause analysis for accelerated continuous improvement.
  • You will be primarily accountable for the requirements and discovery of key mining product functionality, especially Constraints and Decision Support.
  • Secondary accountabilities include:
  • Be the mining subject matter expert by providing mining industry context and experience to the mining team
  • Contribute to the product’s vision as a peer member of the mining product team
  • Support the product team with all aspects of discovery and feature definition
  • Support the sales team in pre-sales activities by performing product demonstrations, contributing to bids / proposals, and bring domain credibility in engagements with potential mining customers
  • Support the customer success team with onboarding, site visits and growth / retention of end users
  • Responsibilities
  • Collaborate with Product, Design, and Engineering on features and functionality for the mining product, consistent with mining industry context
  • Establish relationships with key customer stakeholders based on mining industry credibility to support Customer Success and pre-sales initiatives
  • Collaborate with Willow’s architects and engineers to bring mining context to the Azure Digital Twin ontology, and ensure that it is consistent with the product vision
  • Support engineering development to create frameworks and logic for the creation of constraint models from site data e.g. piping and instrumentation diagrams
  • Co-own with the product team the product life cycle of the constraint model for mining from concept through to prototype and production
  • Skills & Experience Required:

  • Required:
  • Experience working on a mine site, either as a contractor or employee of the mine
  • Experience in process plant design and/or optimisation
  • Worked in a software product development environment, and be familiar with Agile and Scrum
  • Product experience (e.g. sales, support, development) of decision support software tools, e.g. dashboarding, notifications, work order management
  • Fundamental education and understanding of logic and / or logical mathematical operations, e.g. control system logic
  • Desired:
  • Theory of Constraints experience (theoretical or practical)
  • Pre-Sales experience for technical software solutions in an industrial application environment
  • Operations and Maintenance experience, i.e. in a role responsible for O&M, or as a vendor / user of O&M software solutions
  • Operational Technology experience, especially PI System from OSIsoft
  • #LI-Remote
  • If you are eager to work in a fast-paced, high growth tech start-up based on collaboration and open communication, then Willow could be the place for you. We at Willow never give up, we work smart, we care about our fellow human beings, and we always put our best foot forward.

    Willow is proudly diverse. We work to create an equitable and inclusive experience for candidates and employees, where people from different backgrounds have an opportunity to succeed. Join us in our mission to digitise the built world!

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