Digital Coordinator - Sydney/Melbourne at Willow

Delivery, Full-Time, Sydney sydney full-time
Posted 3 days ago

Founded in 2017, Willow is a global technology start-up. The WillowTwin™ is a disruptive IoT/Data SaaS that unlocks the true potential of smart buildings and infrastructure. We are writing a new chapter in human history, with unprecedented resource optimisation and management empowered by data. 
Recently Ranked in Linked In's 2020 Australian "Top 10 Start-ups", you will be joining a team of performance-driven individuals, backed by the most advanced technology the built world has ever seen. We are chartering a new course, Digital First, the Willow Way. Our 'Willow World' is fast-paced, nurturing and collaborative.

Summary of Role: 
We are seeking a Digital Coordinator with a strong background in active Digital Project implementation and delivery.  You will be responsible for collaborating with design consultants, construction contractors / subcontractors, IT/OT Vendors, Systems Integrators and other internal and external project Stakeholders on behalf of Building and Infrastructure Owners/Operators. You will be following and improving project implementation plans and process. You will need to be keen to learn new processes and technologies and share/educate the members of the wider Delivery team and the company. 

Role & Responsibilities

  • WillowTwin Delivery
  • The future of buildings is digital. As Willow’s Services arm, the Delivery team partners with owners and general contractors to deliver a full spectrum of digital benefits for the built environment. Our implementation of Digital Twins for buildings and infrastructure provides clients with enhanced decision making, operational efficiencies, reduced risk, cost and time savings and improved quality throughout the project lifecycle. Our services include Digital Project Management , Asset Information Management, Building Information Modeling (BIM) Management and Coordination for design, construction, and operations, and building analytics to enable the creation of quality Digital Twins across asset portfolios of new construction and existing facilities.
  • Support the end-to-end implementation of technology for our customers
  • Coordinate and manage delivery team activities and members from other Willow offices
  • Create strategies and tools to increase productivity while reducing risk in delivery
  • Collaborate with subject matter experts from our Smart Building and Product/Engineering teams
  • Leverage Willow’s open-source Ontologies to create digital twins with internal and external team members
  • Support WillowTwin software offerings and implementation through different projects/portfolios
  • Build a deep understanding of product and software architecture solutions to support customer use-cases, outcomes, and ROI
  • Identify and lead continuous improvements to drive increased value and effectiveness
  • Work with Customer Accounts in the procurement and on-boarding of new customers as well as on-going success, maintenance, and upgrades to existing customer deployments
  • Occasionally get to travel domestically and/or internationally (covid permitting)
  • Skills & Experience Required:

  • Have 2-5 years of experience in AEC project delivery or IT/ Software as a Service (SaaS) platform implementation or Consulting Management
  • Can manage multiple complex delivery activities across several customer accounts simultaneously
  • Have a strong technical aptitude, hands-on experience with BIM, Design Technology, Graph Databases, or Data Management/Analysis is a plus but a non-stop desire to learn more and get deep into the work is a must
  • Have domain knowledge in at least one relevant subject matter area this role will touch on Real Estate, Construction, Infrastructure, Rail, Facilities Management, Asset Management, or Operations
  • Excellent written and verbal communication skills with the ability to train others
  • Are excited about fast-paced project delivery with proven ability to find creative ways to meet and exceed customer needs
  • If you are eager to work in a fast-paced, high growth tech start-up based on collaboration and open communication, then Willow could be the place for you. We at Willow never give up, we work smart, we care about our fellow human beings, and we always put our best foot forward.

    Willow is proudly diverse. We work to create an equitable and inclusive experience for candidates and employees, where people from different backgrounds have an opportunity to succeed. Join us in our mission to digitise the built world!

    To find out more, visit the website: