Project Manager - 12 Month Contract at Waddle

Customer Operations, Fixed Term, Melbourne, AU melbourne contract
Posted 16 days ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

About the role

The Customer Operations team provides global leadership across all operations and project management within the GTM function. These programs are led by project and program managers who ensure all parts of Xero are aligned to deliver the targeted objectives on behalf of Xero.

This 12 month contract role will be working on projects leading global cross-functional teams, across different regions and time-zones. Successful project delivery will help Xero achieve our long term objectives.

What you'll do:

  • Scope, manage and execute projects that align with Xero’s Customer priorities 
  • Plan, to a detailed level,  projects from inception to go-live.
  • Identify critical dates in the plan
  • Track, manage and report status on all projects
  • Identify resources required to deliver the project and any resource gaps if any
  • Raise risks and issues plus the effective management of them
  • Manage stakeholders for the project with effective levels of engagement
  • Collaborate with other project managers where there are project dependencies
  • Effective management of any project budget 
  • Resolve problems and roadblocks with the ability to analyse options
  • What you'll bring:

  • Ability to balance customer focus with commercial business outcomes
  • Program and Project Management
  • Approach problems with a rigorous quantitative and strategic mindset
  • Apply design thinking to facilitate problem definition and solution
  • Excellent communication skills and attention to detail, and ability to communicate complex details simply
  • Build and manage cohesive cross-functional teams
  • Relationship management – developing relationships with key stakeholders
  • Comfortable working in a fast-paced environment
  • Willingness to work flexibly, sometimes at unconventional times
  • 5+ years commercial experience, exposure to high growth technology environment a bonus
  • Agile and Lean Project Management experience
  • Experience in working across multiple disciplines and teams in global organisations
  • Experience working with senior executive teams
  • Why Xero?

    At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  

    Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.

    Xero strongly encourages employees and contractors to be vaccinated against COVID-19 in order to work from a Xero office, or engage in any face-to-face Xero business.