National Key Account Manager - Automotive at Openpay

Full-Time, Growth, Melbourne, VIC melbourne full-time
Description
Posted 5 days ago

The bit about us:

As an established Australian born business, we’re proud to be ranked 3rd for the AFR's Best Places to Work 2022!!!! and we are continuing to supercharge our growth by turning the global market Amber. That’s right, “Aussie Amber” (our brand colour, aptly nailed by our Marketing Team!)

In doing so we’re changing the way people pay, for the better, and we’d love you to join us in our mission.

About the opportunity:

We’re looking for someone who is motivated to make their mark on a defined section of our client base, by using their strategic, creative and implementation skills to full effect. Being highly organised, a strong communicator, having excellent attention to detail, cool under pressure and a consummate team player are aspects that will help you excel in this role.

What you’ll be responsible for:

  • Relationship management at all levels across the account and Openpay functional teams
  • Business review and 3-month planning
  • Drive tactical promotional activity with ROI to drive share increase and plan volume/value
  • Execute ongoing training with the account
  • Dominate brand presence online and in store, maintaining a store audit
  • Resolve operation issues and deliver operational excellence
  • Project manage onboarding of new merchants after internal account set up completed
  • Competitive analysis and reporting
  • Share best practice, wins, and maintain a best in industry reputation

Reporting

  • Produce monthly Bi report for all accounts
  • Provide analysis on performance
  • Provide benchmarking analysis
  • Ensure Openpay has a strong brand presence at all customer touch points of engagement
  • Work with web partners or internal website managers to ensure Openpay has the appropriate digital presence
  • Where applicable, work with call centres to ensure Openpay message is included in all customer touchpoints

Monthly business review

  • Discuss eDM and marketing initiatives
  • Marketing plan review
  • Monitor weekly & monthly performance
  • Execute and close gaps

The Team you’ll be joining

We believe every new team member has an opportunity to add to our culture – we’re a vibrant team of Podcasters, Ultra-Marathoners, Weightlifters, Chess Players, Students and more, so we’re looking for people who want to be part of a diverse and ever-changing team.

As we grow, we change, so you’ll be flexible, willing to evolve as our systems and processes do. Always tenacious, you’ll relentlessly pursue opportunities and will be quick to bounce back if you encounter a setback. Most importantly, you’ll be kind - our team appreciate and support each other (particularly this year) so you’ll want to be part of that team spirit.

What you’ll need to have:

  • Successful Account Management experience (Automotive experience desirable)
  • Demonstrated ability to communicate, present and influence at all levels
  • Strong presentation skills
  • Experience in influencing and negotiating

If this sounds like you, we'd love to hear from you!

Short-listed candidates will be advised by telephone. Please note, due to the requirements of this role, candidates must have full working rights in Australia.

Openpay is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.