Launching in 2003, Tyro has grown to become Australia's largest EFTPOS provider of all ADI's outside of the big 4 banks. With almost 500 employees, $13.4 billion in transactions in 2018, we are much more than an EFTPOS provider - Tyro is an ASX listed Australian bank and operates under the supervision of the Australian Prudential Regulation Authority (APRA).
With 10 industry firsts to market, we're giving the business banking world a good shake up, with smart technology that saves Australian businesses time and money. Come and be a part of the Tyro journey.
A little bit about the function you will be a part of Tyro's Admin team sits within the Customer Success team, which contributes hugely to Tyro’s growth and success. We provide account management and banking services to over 60% of Tyro’s merchant base. We actively maintain a strong culture that allows us to be more flexible and offer our customers a higher level of service than other banks. We provide core banking services to over 30,000 small and medium business across Australia, so we take quality pretty seriously. It's an environment that changes constantly, and we need to be able to adapt to new circumstances.
Your Accountabilities The Corporate Sales Support role is responsible for providing assistance to the Corporate Sales team through completing tasks associated with the on-boarding and management of Tyro’s new enterprise customer base. They will work with their peers and other internal stakeholders to ensure we are providing the best customer experience for our merchants. From time to time, they will also assist in additional projects or product launches to support the overall targets for the Customer Success team.
Position Overview The Corporate Sales Support’s primary responsibility is to support the Corporate Sales team to smoothly on-board the new Tyro enterprise merchant base. They will liaise with merchants, peers and internal stakeholders to ensure that day-to-day customer needs are met in an efficient and timely manner