LegalVision is a market disruptor in the commercial legal services industry. Our innovative business model and custom-built technology allow our lawyers to provide a faster, better quality and more cost-effective client experience. LegalVision is a leader in delivering legal services in Australia and has assisted more than 150,000 businesses. We were named an Employer of Choice by Australasian Lawyer in 2019 and 2020, and Law Firm of the Year at the 2021 Australasian Law Awards, and the fastest growing law firm in the Asia Pacific by the Financial Times 1000.
Our unparalleled growth continuously creates new opportunities in the business, and right now those opportunities are in client service and account management.
As a Client Success Manager, you will be part of our Client Success team that prides itself on providing outstanding service to our 10,000+ clients. We know that exceptional client service keeps our members happy, which is the fuel for our growth.
Our Client Success Managers work with our existing members to ensure their business gets the legal assistance they need in an efficient, productive and valuable way. Our best CSMs take the time to understand a client’s business goals and challenges and work collaboratively with the client to find solutions with a view to building long-term relationships. They continuously work on their legal product knowledge and business savvy. They are proactive, organised and diligent. And they never tire of speaking to clients.
As a Client Success Manager at LegalVision, you’ll have challenging but attainable KPIs, talented colleagues, supportive leaders and excellent tools. You will receive both formal and on-the-job training to give you a strong understanding of the legal and commercial needs of Australian businesses.
If this sounds like the type of opportunity you have been looking for to accelerate your career, we’d love to hear from you!
Applications will be reviewed on a rolling basis, so we recommend applying early to avoid missing out.
A note to recruiters: we’re all over this role, so there’s no need for you to get in touch. LegalVision does not accept unsolicited CVs or responsibility for any fees related to unsolicited CVs. Thanks!