Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.
If you love learning new systems and technologies, striving for continuous improvement and live and breathe customer service, then Atlassian has a superb opportunity for you. As a Junior Desktop Support Engineer in our Workplace Technology team, you will work as part of a globally distributed team with the goal of delivering world-class technology and exceptional customer service to Atlassians everywhere. You will implement, advocate for and support Atlassian's workplace technology footprint from application administration to collaboration solutions. There’s a healthy dose of desktop support, so Apple troubleshooting experience would be a benefit.
More about our team
Workplace Technology are an intelligent, dynamic, collaborative and social team. We aren't afraid to try new things, and are the first to play around with new toys - this is a great environment to learn what does and does not work. We readily share knowledge and experience and there are many opportunities to learn and grow here. Whilst we do work from a queue, there is flexibility in work practice, and frequent major projects to keep us on our toes and build deeper technical skills. With Atlassian's rate of growth we are an indispensable part of new system rollouts, office moves and expansions. We provide support for the entire organization, from our (very casual) exec level on down. We are experienced facilitators, and run a world-class staff orientation to bring new starters up to speed with technology on their first day, and are highly available for support in their first few weeks. Most of all, we love to see our fellow staff at Atlassian getting the most out of technology; whether that means solving and fixing a problem, or rolling out a new tool to make work easier.
More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.
More about Atlassian
Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to [email protected] and someone will follow up shortly.
All your information will be kept confidential according to EEO guidelines.
Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.