Sales Operations Coordinator at Advanced Navigation

Customer Experience, Full-Time, Sydney, AU sydney sales full-time
Posted 19 days ago

Advanced Navigation is the global leader in navigation systems for air, land and sea. Our products are developed and manufactured in Australia and our main HQ is located in Sydney with offices around the world. With over 68 of the top 100 largest companies as customers, and a broad range of technologies, we are truly changing the way we navigate globally.

Our ever growing team has world class expertise in the fields of inertial navigation, global navigation satellite systems, sensors, acoustics, AI, and RF technologies. 

Click below to find out a little more about us:

The Sales Operations team is a critical part of Advanced Navigation's global expansion. We are growing rapidly through intelligent decision making and strategic resource allocation. We are looking for a dynamic and detail orientated, Sales Operations Coordinator to assist as we scale up our business.

As part of this role you will collaborate closely with both the Sales and Technical Support Team as well as being the link between manufacturing and the commercial side of the organisation with regards to stock availability and lead times. You'll have access to industry-leading products with diverse applications within some of the most interesting and exciting projects worldwide.

Main duties/Responsibilities:

  • Fulfill customer orders from end to end across all of our vertical markets Collaborate with manufacturing to update & communicate product lead times to Sales Team
  • Responsible for maintaining the stock room in good order and organised in a manner that facilitates smooth operations.
  • Maintain our ERP system to reflect accurate Sales data (this will include data entry/update)
  • Assist warehouse personnel with the fulfillment of customer orders
  • Develop positive relationships with freight, external logistics companies, and our customers
  • Investigate and recommend optimal shipping options and coordinate with vendors
  • Ensure shipping compliance with state, federal, and international regulations Coordinate and communicate with external parties to ensure the acquisition and delivery of shipments
  • Facilitate continuous improvements by recording process optimisations across the entire customer engagement team and communicate these to ensure general adoption. 
  • Skills & Experience

  • Higher education is a minimum, a bachelor degree is a plus but not required
  • 2 + years minimum experience in logistics and sales operations 
  • Experience in documenting processes as part of a continuous improvement process
  • Logical and with strong attention to detail
  • Excellent organizational skills
  • Experience using an ERP (Salesforce or similar) on a day-to-day basis as part of an order processing role
  • Some prior experience using an ERP (Salesforce or similar) to generate reports, build dashboards, and suggest process optimisation
  • Proficient with Excel/Google Sheets, PowerPoint/Google Slides, Word/Google Docs
  • What are some of the benefits you will have access to?

    You'll have access to industry-leading products with diverse applications within some of the most interesting and exciting projects worldwide. We’re growing a team of inspired, smart, and driven individuals from all sorts of backgrounds. With great opportunities for growth and variety, we strive to help each employee carve out the path that’s right for them.

    Apart from the above you will be doing your life's best work in a large, fun office in central Sydney close to all public transportation and have access to barista made coffee, at our cafe below, to keep you going throughout the day.