Associate System Administrator at Openpay

Full-Time, Technology, Melbourne, AU melbourne full-time
Posted 11 days ago

The bit about us:

As a global fintech company, Openpay are defining the next generation of payments. We believe people and businesses should have freedom and flexibility in how they pay with no hidden catches.

Openpay (ASX: OPY) is an omni-channel payment solution that provides customers with flexible, interest-free payment plans, in-store, online and through the Openpay App. Available in Australia, New Zealand, and the UK with our launch into the US. Currently underway!

In doing so we’re changing the way people pay, for the better, and we’d love you to join us in our mission. As an established Australian business, we’re continuing to supercharge our growth by turning the world Amber. That’s right, “Aussie Amber” (our Marketing Team nailed that one!) This Amberfication is led by in-store, mobile app and on-line payments.

About the opportunity:

We are growing ....and fast... we are looking for an Associate System Administrator to join the Technology team to help maintain our technology suite and provide technical support to the wider business. You’ll be working with a variety of technologies and people which will require you to solve problems logically and creatively.

What you’ll be responsible for:

  • Managing our user access to IT systems.
  • Maintain our fleet of MacBooks and Windows 10 laptops.
  • Manage our Office 365 tenancy, including SharePoint, Exchange and Azure AD.
  • Support the many systems, software and services we use.
  • Monitoring and maintaining computer systems and networks.
  • Respond to incidents and requests company-wide using Zendesk.
  • Provide input and feedback on projects, processes and procedures.
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Assist users in troubleshooting computer problems (hardware, software and cloud) following best practices.

The Team you’ll be joining

We believe every new team member has an opportunity to add to our culture – we’re a vibrant team of Podcasters, Ultra-Marathoners, Weightlifters, Chess Players, Students and more, so we’re looking for people who want to be part of a diverse and ever changing team.

As we grow, we change, so you’ll be flexible, willing to evolve as our systems and processes do. Always tenacious, you’ll relentlessly pursue opportunities and will be quick to bounce back if you encounter a setback. Most importantly, you’ll be kind - our team appreciate and support each other (particularly this year) so you’ll want to be part of that team spirit.

What you’ll need to have:

  • Enjoys building good working relationships with internal and external stakeholders.
  • Able to efficiently communicate technical concepts to a non-technical audience.
  • Ability to work autonomously, but also not afraid to ask for help.
  • A tertiary qualification related to Computer Science/Information Technology or have relevant experience.
  • Able to work in a fast-paced environment, and problem solve on the go.
  • Eager and able to learn new concepts and methodologies and apply them to the role.

If this sounds like you, we'd love to hear from you!

Short-listed candidates will be advised by telephone. Please note, due to the requirements of this role, candidates must have full working rights in Australia.

Openpay is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.