Manager / Director of IT Operations at Skedulo

Computer Software, Engineering, Full-time, Brisbane, Queensland, Australia brisbane engineering full-time
Posted 19 days ago

Founded in 2013, Skedulo is a fast-growing SaaS company headquartered in San Francisco and with offices in Australia, Vietnam, and the United Kingdom. Here, we use the latest technologies and best engineering practices to deliver groundbreaking software that is making a difference around the world.

If you’re drawn to solving interesting hard problems, Skedulo is for you. Over the past 20 years, less than 5% of software investment has been focused on the needs of the world’s 2.7 billion mobile workers, and the mobile workforce is our sole focus. Join us as we build a scalable platform for the world’s largest brands working with the most respected technology partners.

Skedulo is a momentum leader in Field Service Management (based on G2 Winter 2021 rating) and is growing rapidly to meet the demands of a post-Covid world. This is a compelling opportunity to join a fast-growth, enterprise grade, SaaS based business where an outstanding mobile experience is at the heart of our product and user experience.

As the Manager / Director of IT Operations, you will be responsible for the analysis, design, planning, implementation, and maintenance of all facets of the Information Technology department, that is, the DevOps and SiteOps teams. The Director IT Operations plans, coordinates, and directs all daily operational activities of these departments and provides direction and solutions that enhance mission-critical operations of the IT department.



  • Must have at least a BA/BS in Computer Science, Information Technology, Engineering, Mathematics or similar field of study
  • Must have over 6 years experience leading a DevOps/Infrastructure or Software teams in the management of information technology and information systems.
  • Must have worked in strong engineering environments, and have worked closely with software engineers.
  • Must have exceptional communication and coordination skills
  • Must have over 2 years experience partnering with Customers and Integration Partners.


  • Experience managing AWS accounts for a single company optimising for best practices and ease of management
  • Experience working with terraform (or cloudformation but willing to switch) and lambda deployments
  • Possess a strong understanding of network concepts
  • Ansible for managing applications running under Kubernetes, Prometheus as a monitoring system, Lambdas to supplement infrastructure workflows, SumoLogic for log management, Honeycomb for observability of distributed microservices, Jenkins, and CircleCI is a plus


  • Fun, creative and fast-paced working environment
  • Competitive salary
  • 10 paid sick days per year
  • 4 weeks paid leave per year
  • 8 Days of public holidays per year
  • Stock Options/ Equity
  • Kitchen stocked with snacks & drinks
  • Paid Parental Leave
  • Learning & Development Stipend
  • Employee Referral Bonus
  • Our offices have creative, open workspaces with room to play, reflect, and relax
  • Our team is extremely competitive, and we will challenge your best table tennis skills