Head of Product Execution at Tyro

Product, Contract, 155 Clarence St, Sydney, NSW sydney product contract
Posted 20 days ago

Why work for us

We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.

Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Our over 500 strong team of Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of banking for Australian businesses.

🎥 Take a look here what it's like to work at Tyro

As Product Execution Lead, you will be accountable for developing a centre of excellence across the product department in process management, project management and business analysis.
You will be required to use your superior program management experience and delivery skills to lead, develop and support a team of 10 (Project Managers, Business Analysts and Process Managers) to engage, excite and navigate stakeholders through the execution of large-scale, multi discipline initiatives.
Your goal is to drive efficiencies and productivity in the way we deliver product initiatives. This role will also have significant influence in the ways of working over the broader organisation at Tyro to ensure end to end delivery of our major projects. You will be responsible for setting up the cadence, frameworks and ways of working as execution team is a newly established function within product.
You will be reporting to the Chief Product Officer and will work alongside many cross functional stakeholders such as the Head of Payments, Head of Banking, & the Head of Digital Channels to ensure end to end project delivery is of quality and in an accelerated manner.

As Head of Product Execution, you will be required to do the following:

  • Lead, coach and support the team to identify project dependencies and work with relevant departments to ensure plans can be carried out effectively and dependencies are resolved.  Act as a point of escalation if required
  • Identify key stakeholders and work proactively to gain their support and endorsement by establishing contacts, conducting presentations/workshops and attend stakeholder meetings
  • Develop project delivery tools, templates and success metrics to drive consistency in the way we execute projects
  • Ensure stakeholders are engaged and excited to collaborate to deliver outcomes. You will work closely across all tyro business units (sales, CS, marketing, legal, compliance, risk, product, engineering etc) to ensure end to end stakeholder buy in and collaboration in cross business cutting programs
  • Liase with Product Leadership Team in order to prioritise efforts and resources to ensure seamless project delivery and optimal resource allocation across strategic projects aiming to deliver impactful customer outcomes
  • Work closely with engineering to ensure design and implementation of engineering solutions are done in a coordinated and aligned manner with project and product delivery
  • Provide education and training of other business units in best practise in project management, business analysis and lean six sigma
  • Understand end to end processes, related operational risks and compliance
  • To be considered for this role you will be expected to possess:

  • 7+ years of experience in program management of a portfolio of complex projects in a fast pace, changing environment.
  • Experience in banking, payments and/or consulting (preferred)
  • Proven experience in managing and leading cross-functional teams to execute project deliverables.
  • Excellent communications with strong facilitation and conflict resolution skills.
  • Be commercially astute, with demonstrated analytical skills.
  • Experience in building and maintaining robust relationships across the business to drive project delivery.
  • Hands on program management and strategic experience in relationship to large projects 
  • Nice to haves:

  • Agile accreditation
  • Experience working with engineers
  • Culture and Perks
    We offer some amazing employee benefits such as a flexible working environment with a mix of in-office and remote working, learning & development opportunities for professional and personal development, 16 weeks paid primary carers leave, 12 weeks paid secondary carers leave, annual team based volunteer day, novated leasing, social events which includes multiple craft beer kegs (selection of beers carefully selected by our beer connoisseurs), wide selection of wine, variety of snacks and a ping pong table, selection of board and video games and an awesome rooftop area for socialising, all available to be enjoyed.

    Who we are
    Launching in 2003, Tyro has grown to become Australia’s largest EFTPOS provider of all ADIs outside the big four banks. With over 500 staff, $20.1 billion in transactions in FY20, we’re much more than an EFTPOS provider – Tyro is an Australian bank and operates under the supervision of the Australian Prudential Regulation Authority (APRA). With 10 industry firsts to market, Tyro is a leader in credit, debit and EFTPOS card acquiring, Medicare and private health fund claiming and rebating services to Australian businesses. Find out how you can be a part of the Tyro journey today.

    Privacy and Submitting your Application
    By proceeding to submit your application, you acknowledge that you have read and understood Tyro’s Privacy Policy (www.tyro.com/privacy-policy/) and Privacy Statement & Consent for Job Applicants (www.tyro.com/privacy-statement-job-applicants/) and consent to Tyro collecting, using, holding and disclosing your personal information in accordance with these policies.

    Tyro does not accept unsolicited agency CV’s.  Please do not forward resumes to the team if you are not one of our listed preferred recruitment partners. Tyro is not responsible for any fees related to unsolicited resumes.