Head of Product at Arli Health

Full-Time, Product, Sydney, AU sydney product full-time
Description
Posted 22 days ago

🅰 About Arli

Arli is on a mission to radically change the way people access and experience support for addiction and addictive behaviours. Arli gives people who have problems with alcohol, drugs and certain behaviours, 24/7 access to the tools and community they need to build their confidence, knowledge, strength, and ultimately...the lives they want.

Arli believes that the future of healthcare is peer-led and clinically-backed. Bridging the gap between clinical interventions and human experience, Arli aims to deliver the most effective, personalised and informed outcomes for people struggling with any addiction type. As a Lived Experience Platform, Arli connects people who are seeking support, with lived experience experts who have already achieved the outcomes they are seeking.

🧱We're searching for our Frank Gehry...is that you?

There have been rare, but spectacular moments in recent history, where the power of art and science have seamlessly come together, and fundamentally changed the human experience. Like architect Frank Gehry, who challenges the limits of both construction and our perceptions of what buildings can be, to create public spaces beyond our wildest imaginations. And designer Jony Ive, who challenged the concept of the ‘personal computer’ and ended up revolutionising personal technology forever.

And maybe, with a bit of time—you. By challenging healthcare as we know it today, and taking peer-led support to new heights...and saving countless lives in the process.

👷About the role

We don’t just need a great creative thinker or a master engineer—we need an architect. Someone who can not only set an extraordinary vision and challenge what’s possible, but can plan, design and lead the construction. That’s why, we’re looking for our Gehry.

We need a Product leader that knows how to build something spectacular from the ground up. You carefully consider each detail and step that must come together, while always keeping the end vision in mind. But more than anything, you obsess about the user: how will they interact with this space; how will they be made to feel in this space; and how can you keep building things that improve their life.

Just like Frank, you'll have an exceptional team around you to help bring your masterpiece to life. A Chief Research Scientist who can help you to understand who you're building for and make your concepts stronger; a team of engineers who can build your vision and make your designs stronger; and a leadership team that will support you in every way possible to make your vision, impact and leadership skills stronger too.

We've got the space, we've got the tools and we know exactly who we're building for—now we just need our world-class architect to start building, innovating and continually iterating on a product that will deliver true value and human impact for Arli.

📝 Key responsibilities of our Gehry Head of Product:

Strategy and vision

  • Develop and lead the product vision, strategy and roadmap, to drive our goals and deliver a world-class product (and one that will be changing lives at that 🙌)
  • Work closely with Arli's leadership team on product design innovation, ideation, and overall business growth 🚀
  • Immerse yourself fully into the world of our users. Understand user pain points, user needs and translate these into actionable insights for the broader team 👨‍👩‍👧‍👦
  • Define Arli's product principles to create alignment and scale a highly productive product culture 🎓
  • Establish best practice research and data analysis processes to inform product direction (including user and pricing research, usability studies, and data-driven experiments) 📚
  • Drive end-to-end feature development, from launch through to maintenance and monitoring 🌱
  • Define and measure key product metrics to track and analyse product performance against business goals 📈
  • Work proactively to define longer term initiatives in line with the overall product vision and business objectives. Maintain discovery backlog of possible innovations 🌌
  • Act as Arli's Product spokesperson, who can effectively communicate, pitch and sell our product vision to our team, community, advisors, and future investors 🎤

Leadership

  • Work directly with our CEO and other business leaders, to pitch and promote Arli's products with key stakeholders and current/future investors 🗣
  • Work collaboratively with the leadership team to develop the company vision and strategy💡
  • Lead and execute with a cross-functional product team (including engineers), creating plans and processes that deliver incredible results 💪
  • Establish the priorities for the product and engineering teams to build and ship products that serve the needs of our users and deliver growth to the business 📦
  • Coach and mentor the product and engineering managers, support their career development, and ensure they have everything they need to succeed ✨
  • Identify opportunities for internal and external team growth in line with Arli's business objectives 🧠

🤸 What skills does Frank Gehry (you) have?

  • You are a natural leader who thrives on building and championing high performing products and teams, and is never afraid to roll up their sleeves
  • You are like a multifocal lens with the ability to go super detailed and zoom out to see the bigger picture—always staying focused on what is going to drive the most impact
  • You are a creative collaborator who consistently unites internal and external stakeholders on all stages of product development to assess value, usability and feasibility
  • You are proactive and are constantly looking to identify and deliver product solutions that deliver value for the business and user alike
  • You truly get people and have a passion for unearthing the nuances and complexities that make personas unique—in order to build product that genuinely improves lives
  • You are organised and create clear user stories for new features or updates to existing features and owning knowledge of the product front-to-back to assist product managers in making clear decisions when required
  • You are adaptable and thrive in ambiguity and an environment of cohesive but rapid change. You think on your feet and can quickly make well-reasoned decisions with limited data
  • You are an engaging story teller who knows how to distill complex ideas into clear concepts that gets everyone excited and onboard with the product vision

🏆 What's in it for you

We believe people do their best work when they are healthy and happy.

  • 🌟 Purpose: Be part of a movement that is changing lives and changing the future of addiction for good.

  • 🌏 Work anywhere, live your life: Join us anywhere in the world as part of a fully distributed team. No commuting! We give you the freedom and flexibility to work when you want, and where you want (as long as there is enough overlap for key meetings with our team in the U.S and Australia). This is not vanity flexibility. Our engineers often go surfing at lunchtime for a few hours.

  • 🏋️‍♂️ Training: Your colleagues are a few of the best people on the planet to drive you towards being the best you. (Sound lame but it’s true). Apart from that, you will have access to a number of our advisors, world-class investor networks and the company will support you in finding the best operational mentor that we can.

  • 💎 Transparent and inclusive: Work in an environment with high trust, transparency, and autonomy

  • ❤️ Community: Access to Arli investor community through Antler Global, Airtree, and Folklore which includes invitations to networking events, industry dinners, slack groups and more

  • 💰 Compensation: Get paid for doing something that you love, that's also changing the world for the better. Company stock. WFH budget.

  • 🚀 Growth opportunities: You're joining at a great time and if you can keep up, you will have the opportunity to grow at the same rate as the company. We will do everything humanly in supporting you to get there.

  • 🤓 World-class science & tech: Arli has it's own team of researchers and engineers, which means the possibilities to innovate, experiment and build are endless! Play a key role in shaping the products we build at Arli—and the future of addiction support.

Our team

We are a global, distributed team across Australia and North America (and growing!).

Our team and all of our creators are made up of people who have lived experience with addiction. People who are living examples of what's possible. People who actually know what it takes.

Highlights

💼 Backed by top investors including Folklore, Antler, Airtree, Simon Griffiths (Co-Founder & CEO of Who Gives A Crap), and more.

👀 Featured in the Australian Financial Review as one to watch.

🤝 Partnered with Monash University, The Buttery, Australian Federal Government and other industry leaders.

💪 Founder: CEO & Founder Sally Krebs is one of the youngest (and most fierce) CEO's in the global Social Impact Start-up community—having founded Arli at just 27. Read her story here.

Our values

Values are actions not just ideas. They inform the way we treat each other and those we support, as well as the products and experiences we build. With a shared understanding of our values, we can go further together.

  • 🤝 People are the priority. Period.

    Arli is built by and for real people. From the goals we set to the way we hire; the products we build, to the way we speak—people are always the priority. We hire extraordinary humans and look way beyond just their capabilities. Our team don't miss doctor's appointments or our friend's birthdays—because we're people first and Arliens second. We're building products to drive better human connection and inclusion. We support 'people living with addiction' and never 'addicts'. We thrive on this connection to ourselves, our peers, our community and our cause.

  • 💎 Clear is kind

    We are highly transparent and embrace vulnerability—and see the extraordinary power in both of those things. We value inclusivity, direct communication, candid feedback and high respect for one another. Our circle of trust enables us to work better, smarter and faster.

  • 🙌 Lead with pride

    Shame and stigma have no place in addiction—or at Arli. We couldn't be more proud of the people and community we support, and we sing it loud and proud. Our bold mission is matched by our determination. We stick to our word and will always do what’s right over what’s easy. We don’t shy away from tough conversations, but we always consider who may be listening.

  • 👂 Listen carefully

    We never have all of the answers. We never assume. We seek to understand. The conversation around addiction and how we best support people will be constantly evolving—and we’ll always be listening, and pushing ourselves to learn and grow.

The process we run (so we BOTH know what good likes like)

  • How we think about people who will have outsized impact

    • When hiring at such a critical stage of our shared success, we mostly look at how far someone has come (distance travelled) when interviewing them over where they have landed (their current role). Because, believe it or not, so many people in tech 'fail up'.
    • If you didn't win the genetic lottery, if you come from a community or family where most people are not university educated, you built your career based on merit, hustle and the value you deliver and then land a role in tech, this is impressive and shows that the person can work hard and achieve things when the odds are stacked against them. This is often the grit you need when building a company and these people are often the best people you will hire.
    • Last but not least: Addiction is a problem that touches every part of society — no matter what gender, racial background, sexual orientation, or religious belief. That’s why we are building a team that is just as diverse as the people affected by addiction.
    • If we are incredibly excited by you as a future teammate we will fast track this process. If at any stage we decide that there’s not a fit we will let you know straight away.
  • Hit apply and follow the prompts If your CV is longer than 2 pages long, try again).

  • Video introduction - 10 minutes.

  • First interview: You interview the Founder — 40 minutes.

  • Second interview: Founder and another Leader will interview you 30-60 mins.

  • Case study — You present back to the entire team.

  • Final culture interview — With someone outside of the business, we trust.

  • Offer