Client Engagement Associate at Whispir

Sales, Melbourne, Victoria, Australia melbourne sales
Posted 25 days ago

Role Description:

We are looking for motivated individual looking to  grow their career in Sales. This is a role for you if you have a passion for sales, a real desire to learn, a genuine interest in technology, and are self-motivated.

As a Client Engagement Specialist  you will be a key part of our sales and growth efforts working closely with our Marketing team and Sales team. You will be reaching out to decision makers and influencers in small to midsize companies across a range of different industries, providing engaging content and insights that explain why Whispir can help their company/organisation.

You will have a suite of tools at your disposal including Outreach, Salesforce, LinkedIn Sales Navigator, and other lead mining and research tools. You will have the support of the sales and marketing team to train and equip you with the knowledge you need to do your job. Success will come from being a great listener, highly organised with plenty of energy and enthusiasm for hitting your personal goals and being accountable for helping your team win.

Overview of your work:

  • You will source new sales opportunities through inbound lead follow-up and outbound activities
  • You will understand customer needs and requirements and perform effective demos to prospects
  • You will be a quick-to-learn student, gaining a solid understanding of Whispir’s platform and our competitive advantages
  • You will become an expert on the customers we help and use cases we deliver on
  • You will be continually improving your sales skills, tracking your quota and growing as a salesperson

 Specific duties include:

  • Respond to all ANZ inbound leads & inquiries in a timely manner
  • Outbound emailing (high volume, supported by specialized software tools)
  • Outbound prospecting calls, using Outreach (supported by software)
  • Fast and proficient research via social media and google
  • Salesforce lead and list management
  • Efficient use of sales enablement software (Outreach)
  • Lead and activity management and tracking
  • Maintaining a high volume of activities
  • Responsibility for your daily and weekly reporting
  • Demo Whispir product to potential customers


  • Experience selling a SaaS product to small to mid-enterprise customers
  • Motivated and ready to talk to people without hesitation and with confidence
  • Excellent written and verbal communication skills
  • Very comfortable using technology to manage your work and keep up to date
  • Outstanding organisational and time-management skills
  • Ability to observe, learn, and embrace best practices
  • Ambition to grow your career in sales