Solutions Engineer at Airwallex

Engineering, Full-Time, AU - Melbourne melbourne engineering full-time
Posted 3 months ago

Who we are:
Established in Melbourne in 2015, Airwallex is a global payments fintech transforming the way businesses move and manage money domestically and internationally. In today’s fast-changing digital era, our purpose is to empower businesses of all sizes to grow in their own markets and around the world, and by doing so, contribute to the global economy. With technology at our core, we built a proprietary global financial infrastructure platform to help businesses transact, collect and pay in any foreign currency across 130+ countries and 50+ currencies, without the constraints of the traditional global financial system. In just five years since we were founded, Airwallex has grown to become Australia’s fastest-growing fintech unicorn and a well-funded international technology leader backed by world-leading investors. Our leadership, innovation and scale have been recognised and awarded by leading independent authorities, such as listing in Forbes' Cloud 100 2020, and placing in the Top 50 of KPMG’s Global Fintech100 two years in a row. To support our ambitious growth plans, we’re looking to expand our global teams with smart, driven and passionate individuals who are excited about joining our rocketship and taking on the challenge of a lifetime.

The Role:
You will work alongside our commercial teams throughout the pre-sales, solution design and implementation stages to understand our customer needs and technical constraints whilst building strong and trusted relationships. Working collaboratively with both customers and internal teams you will propose appropriate solutions / end state architectures to meet their identified goals.

You will become an expert on Airwallex’s financial infrastructure platform and how it can drive the digital economy, helping organisations to grow their business globally.

Working with our product and engineering teams you will bring insights from externals parties to ensure we are always customer led.

Who you are:

  • You can think on your feet and enjoy the it -  with 3+ year’s experience working in a customer facing or consulting role
  • You are committed – you strive to produce high quality solutions that meet customer needs 
  • You are team player– you enjoy working in a collaborative environment with smart and innovative people
  • You are naturally curious– always asking why to better understand our customer needs
  • You are a passionate problem solver  – You love digging deep and brainstorming with colleagues in order to come up with the best solution for a problem
  • Skills and experience you will bring:

  • You still like to keep your technical hands dirty either in your current role or with side projects
  • You will ideally have come from a pre sales or technology role having close contact with customers and sales teams
  • You enjoying working with clients to understand their needs and craft solutions
  • Ability to lead client meetings, workshops and engagements
  • Experience of mission critical product implementations from either vendor or supplier side 
  • Development strategic solutions / target state architectures that map to customer’s business goals and initiatives
  • Experience of product demonstrations and assisting with RFP responses
  • Experience in identifying customer and industry trends
  • Engage in thought leadership and marketing activities, such as blogs, webinars and events
  • Knowledge of cloud infrastructure and large scale distributed software applications. Understanding of architectural trade offs when designing overall solutions
  • Knowledge of the payments domain will be advantageous
  • At Airwallex we like to ensure we create the best environment for our people providing a collaborative open office space, PlayStation and table tennis to unwind, a fully stocked kitchen which includes breakfast, snacks, fruit, beers, you name it! We also organise regular team building events, encourage flexible/remote working and offer learning and development opportunities. Most importantly, we give our people the freedom to be creative.
    Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.