Engineering Community Lead at Xero

Engineering, Permanent, Melbourne, AU melbourne engineering full-time
Posted 24 days ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

About the team

The Engineering Community Lead works within the Engineering Practice group in Xero, which is a group responsible for ensuring world class engineering at Xero is the default. 

Our Engineering Communities have great leadership and foster psychological safety. You'll be working with these groups and leaders to ensure they’re set up for success and trend towards positively changing the engineering culture to one of sustainable excellence.

Thriving communities are a key part of achieving Xero's technology vision to "be one of the most sustainably excellent software engineering companies in the world."

About the role

As our Engineering Community Lead, you’ll build and deliver programs that grow the Engineering community and empower organisers and contributors to do great work.

You’ll be working with Xero’s Engineering Leadership and enabling community leaders to deliver on their goals.

You will lead and manage our global community development initiatives. You will use your community leadership skills to shape Xero’s Engineering community experience and infrastructure, feed into Xero’s delivery system with community needs and requirements, build growth and engagement, and more. You will help connect, celebrate, amplify the Engineering community, assist new communities as they form and support existing communities as they grow. You will help our community builders to think bigger, be the best they can be, and succeed more. You’ll work across teams within Xero to promote the community’s voice within our different internal teams. You should be a content expert, superb communicator, humble facilitator, and motivated marketer.

What you'll do:

  • Build and deliver capabilities that grow the Engineering community and empower organisers and contributors to do great work.
  • Take a data driven approach to community enablement, on-board, and work with our teams to ensure community members have a simple and powerful experience.
  • Develop content that promotes the longevity and sustainability of fast growing, organically built communities with high impact outcomes.
  • Analyse and assess how we can lead the industry with powerful, engaged, thoughtful, and surprising community engagement and strategy.
  • Build relationships within the industry and community to help engage all groups, be successful, and deliver great work and collaboration.
  • Work with Product and Engineering teams on product roadmaps for community features and needs.
  • Be active in other communities and platforms to help foster collaboration and relationships with other communities and organisations.
  • Provide feedback to Engineering and Product leadership on community highlights and needs.
  • What you’ll bring with you:

  • A growth mindset - understands that competency is not fixed but is enhanced through dedication and hard work.
  • Great communication skills. Speaks and writes clearly and articulately without being overly verbose or talkative, and relying on jargon. 
  • Data-informed - champion a scientific, evidence-based approach. 
  • Experience participating in and building communities.
  • Experience with working in open source and other online communities.
  • Public speaking, blogging, and content development.
  • Facilitating complex and sensitive community management situations with humility, judgment, tact, and humor.
  • Integrating company brand, voice, and messaging into developed content.
  • Why you should become a Xero

    It’s a diverse and inclusive environment, with people who will respect, challenge, support and mentor you to do the best work of your life. We’re a place where innovation and change are not only encouraged but also celebrated. We value our people and want them to enjoy and take pride in their work.

    We’re very supportive of flexible working arrangements and offer a competitive remuneration package including shares and life insurance, in addition to your base salary. We have a culture we’re proud of. Whether you're after a workplace with a social vibe, or a workplace which understands your family is priority - Xero is all of that and more.

    Why Xero?

    At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  

    Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.