Head of Strategy & Operations at Shippit

Business Operations, Full-time, Sydney sydney full-time
Posted 19 days ago

Shippit is a powerful technology engine that is revolutionising how the world sends anything, to anyone, located anywhere. Logistics infrastructure is a complex beast and we’re not only enhancing the experience for everyone involved, we’re impacting the planet in a positive manner. Our deliveries are already 100% Carbon Neutral. While Australian founded, we’re truly global in our approach and have the benefit of being a free moving startup yet with the security of impacting a thriving  industry that needs some love and attention.

Work with the executive team to articulate the company’s yearly strategy and drive commercial outcomes through the delivery of strategic programs across the company.

What will I do?

  • In collaboration with the Executive and their direct reports, define the company’s  annual strategy to align key business stakeholders on programs of work that need to be carried out, measured and managed to drive the required commercial outcomes
  • Anticipate, recognize and work through resistance or setbacks independently, and work with stakeholders when conflicts arise. Surface opportunities, ensure alignment with objectives, find common ground, and promote understanding of alternative viewpoints before driving for closure and cooperation
  • Build operational rigor and operational processes in cross-functional teams to ensure sustainably results delivery over time
  • Lead and run an effective company operating rhythm that enables cross-functional alignment (Marketing, Sales, Product, Customer Success, etc…) on progress, risks and trade-offs (e.g.: through OKR process & quarterly reviews)
  • Identify core and critical issues to business performance and clearly communicate strategy, progress, and results across organizational boundaries and levels (Weekly company health)
  • Partner with product, commercial and operational stakeholders to synthesise / articulate a pipeline of opportunities that align to the company’s strategy
  • Establish PMO; Drive the company-wide quarterly and half-yearly prioritisation and support teams with the tools, processes and measurement frameworks that enable value creation
  • Responsible for company-wide governance so that meetings are running effectively
  • What are we looking for?

  • Experience in effectively leading a complex array of programs and trade-offs in ambiguous environments. Analytical and decisive decision maker.
  • Continuously elevates commercial thought leadership and alignment across the organization, leads by example
  • Strong ability to influence at all levels, through developed servant and collaborative leadership styles
  • Strong written and verbal communication skills; a persuasive and passionate communicator with excellent public speaking skills
  • Action-oriented, entrepreneurial, flexible, and innovative approach to operational management
  • Passion, humility, integrity, positive attitude, mission-driven, and self-directed
  • We’re on a mission that needs the right humans to help make ship happen!

    Our core values haven’t changed since launch, and we embrace and celebrate these values in our day-to-day. We love to push the envelope to break though old norms, make good sh*t taking passion and pride in our work, have a laugh through the good and challenging times and, we are good humans - we have heart and want to improve the world we live in whilst having fun along the way.

    We’re a great place to work and we can back that up. Shippit’s been ranked as #8 in Linkedin’s Hottest Startups to work at in 2020. We have a high-performance culture, everyone can make a difference, together we make great ship happen.

    We have an overriding focus on wellness and are committed advocates for mental health awareness and gender pay equality & we’re committed to supporting and nurturing our team with perks like flexible work arrangements, parental leave and so much more!

    “We are a 2021 Circle Back Initiative Employer – we commit to responding to every applicant”